GunsBet Casino - La jugadora no puede acceder a su cuenta.

I cancelled my €300 withdrawal and was suddenly logged out. Since then, I haven't been able to log in or reset my password. This is the only account I have. Unfortunately, customer support is not very helpful.

Ich habe meine Auszahlung in Höhe von 300€ storniert und plötzlich wurde ich ausgeloggt und kann mich seit dem nicht mehr einloggen und auch mein Passwort nicht resetten. Es existieren nur dieses eine Konto. Der Support ist leider wenig hilfsbereit.

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Dear sam_0611,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Did you pass the verification before you lost access to the account?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards

Petra