inbet Casino - Jugador descontento con los juegos de tragamonedas.

This is the casino that manipulates the most.

Their slots only spin empty rounds, there is no return.

Това е казиното, което манипулира най-много.

Слотовете им въртят само празни врътки възвръщаемост няма.

Dear Mim96,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing as I have explained to you a while ago in your previously submitted complaint (here). Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Nick

I have statements about deposits and withdrawals. I asked them to give me a statement about the game activity, but they did not send it to me.

Имам справки за депозити и тегления.помолих да ми дадат справка и за игралната активност, но не ми я изпратиха.

Dear Mim96,

Don't you have access to your betting history within your casino account? Please understand that without any actual evidence, there is basically nothing we can do and we will be forced to close the complaint.

The file is in pdf format, and I can't upload it here

Файлът е pdf формат, и не мога да го кача тук

Hello Mim96,

Please forward it to nikolas.b@casino.guru.

Dear Mim96,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.