KinBet Casino - El jugador cree que el reintegro se ha retrasado.

Good evening everyone, first of all, I wanted to make my COMPLAINT regarding the kinbet platform.

I made a withdrawal on October 26, 2025, for 170 euros. I waited for their times, which they say are 3 to 5 business days, but the withdrawal was still pending. I contacted them several times and they told me it would be processed and that it was in the final stages. We apologize, but we had a high volume of requests. All nonsense in my opinion. If you contact them before 3/5 days, they tell you that you have to wait for the expected times.

In short, they always go around us.

I withdrew the 170 euros and added them back to my gaming account.

I made winnings amounting to a total of 1400.00 euros

I withdrew.

1st WITHDRAWAL 500 EURO DAY 2 NOVEMBER 2025

2nd WITHDRAWAL 500 EURO DAY 3 NOVEMBER 2025

3rd WITHDRAWAL 400 EUROS DAY 4 NOVEMBER 2025.

I would like to report this because it seems unfair to me that a player who plays should be treated like this.

And most importantly, when will I receive my withdrawals?

Buona sera a tutti innanzi tutto, volevo fare il mio RECLAMO che riguarda la piattaforna kinbet.

Ho fatto un prelievo il 26 Ottobre 2025 di 170 euro ho aspettato i loro tempi che dicono vanno dai 3 ai 5 gg. lavorativi ma il prelievo rimaneva sempre in valutazione,contattati piu' volte mi rispondevano che sarebbe stato evaso e che era nelle fasi finali, ci scusiamo ma abbiamo avuto un alto volume di richieste.Tutte frottole a mio avviso.se invece li contatti prima dei 3/5 gg. Ti dicono che devi aspettare i tempi previsti.

Insomma ci girano sempre intorno.

Ho riprelevato i 170 euro e li ho aggiunti nuovamente al mio conto gioco.

Ho fatto delle vincite che ammontano a un totale di 1400,00 euro

Ho prelevato.

1° PRELIEVO 500 EURO GIORNO 2 NOVEMBRE 2025

2° PRELIEVO 500 EURO GIORNO 3 NOVEMBRE 2025

3° PRELIEVO 400 EURO GIORNO 4 NOVEMBRE 2025.

vorrei segnalare il tutto perche' mi sembra ingiusto che un giocatore che gioca deve essere trattato cosi.

E soprattutto quando ricevero' i miei prelievi?

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Dear Mariododo1,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

My account says so on verification.

I attach a screenshot.

It does not require any verification

Il mio accaunt dice cosi' sulla verifica.

Allego screen.

Nn richiede alcuna verifica

Today, November 5, 2025, we are on the 3rd day since the first blood sample was taken and it is still being evaluated.

Oggi 5 novembre 2025 siamo al 3° giorno dal primo prelievo ed e' sempre in valutazione .

I would like to clarify one thing regarding the reason for my complaint.

I believe it is not fair to wait many days for a withdrawal, because if I have winnings like in my case, which I mentioned in my complaint for a total of 1400.00, it is absurd that with the winnings I have in order to continue playing I have to take the money out of my pocket. At this point I stop and I don't even play because I don't even know if these winnings will arrive to me.

So what?

What do I do? What else do I spend on?

Not knowing anything!

In my opinion, with this way of doing things, they are driving their customers away from their platform.

Ci tengo a precisare una cosa sul perche' del mio reclamo.

Io ritengo che non sia giusto aspettare molti giorni per un prelievo, in quanto se ho delle vincite come nel mio caso, che ho menzionato nel mio reclamo per un totale di 1400,00 e' assurdo che con le vincite che ho per poter continuare a giocare devo uscire i soldi di tasca.a questo punto mi fermo e non gioco ancje perche' non so nemmeno se qiesti soldi vinti mi arrivino.

E qiundi?

Che faccio spendo altro per che cosa?

Nn sapendo nulla!

Secondo me questi con questo modo di fare allontanano i loro clienti dalla loro piattaforma.