Legit99 Casino - El jugador enfrenta problemas de retiro debido a una cuenta marcada.

Absolute scammed me

I recently deposited $30 into there website afew days some ago

And today as I logged in I revised my weekly rebate and it was $2.20 which is my money back so I went on and played and won it up to $30 so as I was losing down to $20 I bought a bonus feature which took to $16 so I changed game and won $67 and won it up to $102 so I tired withdrawing it and they flagged it down for suspicious behaviour??

Saying I cannot use a deposit bonus to buy a feature and free credit ???

1. It was never a deposit bonus ?
2. It was never free credit ?

Apparently they have it in the rules and terms I clearly can't find anything on the site saying that.

Dear malouau,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Legit99 Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Do I understand correctly you bought a feature intended to be used with real money only with your bonus funds?
• Could you please share screenshots of the feature so we may better understand the situation?

Thank you very much in advance for your reply.

Best regards,

Tomas

Dear malouau,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.