Lucky Bird Casino - El jugador tiene dificultades para retirar su dinero.

there not Paying out withdrawals to any player this casino is a scam 

Dear Sean,

Thank you very much for submitting your complaint. I’m sorry to hear about your unpleasant experience. Please, could you answer a few questions, so that I can fully understand what the issue might be? Was this your first withdrawal? What payment method did you use? 

Furthermore, please, could you confirm that you completed the whole process of identity verification, also known as KYC (Know Your Customer)? Casinos take KYC very seriously as they want to make sure that the money is always sent to the rightful winner/owner of the account. Thank you very much in advance for your reply.

Best regards,

Petronela

ty For your help I received my withdrawal you can close the case 👍

Dear Sean,

Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system.