Magic Red Casino - El jugador desea optar por no recibir bonificaciones.

I didn’t opt for a bonus anywhere, but still it came to me!

En valinnut missään kohtaan bonusta, mutta silti se minulle tuli!

Dear Teemu,

Thank you very much for submitting your complaint. I’m very sorry to hear about your problem. I have created casino account and during the registration I was given an option to accept or decline bonus offers (please see below). Could you please advise which option you have chosen when creating your account?

Have you tried to communicate an option of opting out from bonus offers with the Customer Support?

Please let us know if this advice was helpful or we need to intervene. Looking forward to hearing from you.

Best regards,

Petronela

I didn't choose the bonus item. But lets be, I already deleted the site IDs. I can't recommend the pages to anyone.

En valinnut bonus kohtaa. Mutta antaa olla, poistin jo sivuston tunnukset. En voi suositella sivuja kenellekään.

Dear Teemu,

Once again, I’m sorry to hear about your negative experience. Since you have closed your account, I’m afraid, there is not much we can do for you.

I’m very sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. I will reject this complaint now. Thank you for your understanding.