Mr Sloty Casino - El jugador no está satisfecho con el casino.

Will not give yu your winnings and ignore messages report them to your bank as a scam and get what yu deposited back

Dear Sian,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Mr Sloty Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?

Is your withdrawal request pending, or did the casino confiscate your winnings?

I will be waiting for your reply patiently.

Best regards,

Tomas

I'm not sure what they have done they gave me a receipt saying withdrawn 100£ then have not sent me it for over a month so I've had to go through my bank

Dear Sian,

Could you please specify what you mean by going through your bank? Did you request a chargeback on your deposits?

Please understand that if you requested a chargeback there is no way for us to mediate the issue between you and the casino and your complaint will be rejected. I'll await your reply.

Dear Sian,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.