Pandido Casino - La retirada del jugador se ha retrasado.

Hello. I requested withdrawals of €500 each on April 9th. That was 18 days ago, and I was told to be patient. There is a total of €4800 in my account.

Guten tag. Habe am 9.4 auszahlungen in höhe von jeweils 500€ beantragt. Dies ist nun 18 tage her und es wurde mir mitgeteilt, ich soll mich ein wenig gedulden. Auf meinem Konto befinden sich insgesamt 4800€

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Dear jablonski1911,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals from the casino in the past?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with the help of a bonus?
• Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas