Pinco Casino - El jugador aún no ha recibido las ganancias.

I deposited a total of 2,000,000 rubles. The game session lasted 5-6 hours, with some increases and losses. The withdrawals stopped after 6 hours, dropping to 8,966,000 rubles. I placed a withdrawal request in the morning, but the money hadn't arrived. The operator said they'd process the request right away. I logged into my account, but the request was canceled, citing verification. Please keep an eye on the very similar reviews above regarding non-payments.

Внес депозит в общей сложности 2000000 игравая сессия длилась 5-6 часов были подемы и слив остановился спустя 6 часов опустившись до суммы 8966000 поставил на вывод утром деньги не поступили оператор сказал что счас обработаем заявку зашел в личный кабинет а заявку отменили сославшись на проверки. Прошу Вас взять на контроль очень похожие отзовы выше с невыплатами

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Dear VasaPetya,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear VasaPetya,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.