Reybets Casino - La verificación de la cuenta del jugador está retrasada.

Hello, I can't verify my account, and without verification, it's impossible to request a withdrawal. I've submitted numerous documents, but each one is always rejected. I'm not receiving information about the reasons for rejection. I can't get help on Live Chat because there's an AI bot there. I sent a request to the support email address, but I haven't received a response.

I've read online about Reybets Casino, and many players are having the same problem as me – documents are checked by automated verification (and rejected), and there's no way to contact a live casino agent. This is probably one of the casino's "tactics" to get players to lose their money or simply delete their account.

I'm asking CasinoGuru for help in verifying my account, as your forum may offer the opportunity to speak with a live Reybets Casino representative. I'd appreciate your help.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Which documents have you sent to the casino for your account verification so far?
• Have any of your documents been approved during the KYC process at all?
• When was the last time you contacted the casino customer support through email to assist you with your verification?
• What types of games did you play to accumulate the winnings you've been trying to withdraw?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Damjan0909,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Veronika