Rouge Casino - La retirada del jugador se ha retrasado.

I've been waiting for the payout since March 20th, 2022 and am always put off that it still has to be checked and that could take a while ... the 7-21 days have long passed and I still have no payout

ich warte jetzt schon seid dem 20.03.2022 auf die auszahlung und werde immer vertröstet das es noch überprüft werden muss und das könnte dauern ...die 7-21 tage sind längst verstrichen und ich habe immer noch keine auszahlung

Dear thereserombach,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you made any successful withdrawals before? Could you please confirm that you have passed the KYC verification?

If there is any relevant communication between you and the casino, please, forward it to kristina.s@casino.guru. Alternatively, you can post it here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

We found out that this is the second complaint submitted by thereserombach about the same issue and casino. Since players can submit only one complaint per issue, we are forced to reject this complaint.