Slot Owl Casino - La retirada del jugador se ha retrasado.

I made a withdrawal three weeks ago and I still haven't received my money. They say they sent me the money and I've sent all the documents that I haven't received a nice bank statement etc. in three weeks I haven't received a single thing and they said they'll sort it out tomorrow and it's been two weeks now.

Jag har gjort uttag för tre veckor sedan och jag har fortfarande inte fått mina pengar dem säger att de har skickat mig pengarna och jag har skickat alla dokument på att jag har inte fått mysig kontoutdrag osv på tre veckor har jag inte fått ett skit och dem har sagt att dem löser det imorgon och det har gått två veckor nu

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Which documents did you send to the casino, and when exactly did you send the most recent one?
• Have any of your documents been reviewed and approved by the casino yet?
• What types of games did you play? Were they slots, live casino games, or did you place bets on sports?
• Did you accumulate your winnings with or without a bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika