Svenbet Casino - La verificación del jugador se retrasa.

Now I have sent in all the documents that my bank says they can give me that can prove my bank ID. Have also sent in the rest about address, driver's license, etc. But have always been denied my 6300 by them. Always something missing. Anyone else been scammed by svenbet??

Nu har jag skickat in alla dokument som min bank säger dom kan ge mig som kan bevisa min bank id. Har skickat in resten också om adress körkort osv. Men har alltid blivit nekad mina 6300 av dom. Alltid nåt som saknas. Nån mer som har blivit lurad av svenbet??

Hello nikep90,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Svenbet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Please note that the verification process may take up to 14 days after sending in all the requested documents.

Looking forward to your answer.

Regards,

Nick

Dear nikep90,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.