hace 1 añoOriginalTraducción
horrible no pierdas el tiempo, 90 horas después de registrarme y enviar documentos no he recibido ningún comentario y ahora no puedo ingresar a la cuenta después de que hice un rollover gigante, pedí tiempo en el casino.
- sin puntos positivos
- Se necesita más tiempo que nunca para verificar los documentos.
- no responde a los correos electrónicos en el tiempo dado
Traducción automática:
1
SlotoRush Casino
hace 5 meses
Hi jheymesmoreira66,
Thank you for your message - and we completely understand your frustration at the time.
We’d like to note that your case was successfully resolved and your winnings were paid out after the verification process was completed. We're truly sorry for the delay and inconvenience you experienced back then.
Since your last visit, we've made major improvements to our support response times, account verification flow, and overall platform stability. A lot has changed - for the better.
We’d really appreciate the opportunity to welcome you back and show you the improvements we’ve made. If you ever consider giving us another shot, we’ll be happy to assist you personally.
Best regards,
SlotoRush Team
Thank you for your message - and we completely understand your frustration at the time.
We’d like to note that your case was successfully resolved and your winnings were paid out after the verification process was completed. We're truly sorry for the delay and inconvenience you experienced back then.
Since your last visit, we've made major improvements to our support response times, account verification flow, and overall platform stability. A lot has changed - for the better.
We’d really appreciate the opportunity to welcome you back and show you the improvements we’ve made. If you ever consider giving us another shot, we’ll be happy to assist you personally.
Best regards,
SlotoRush Team
