hace 1 añoOriginalTraducción
My three main criticisms starting from least to worst are.
1. Having reached level 3 which although they don't state and won't answer if you ask them requires bets of I believe around two hundred thousand or more, you're supposed to have a personal account manager. After about a week after achieving this level I enquired about this and was simply told they were unavailable and wait to be contacted by email.Guessing live chat probably serves the same function.
2. The rewards system is beyond a joke. One hundred in bets awards you one coin. You must make a minimum of 1 thousand in bets in order to exchange these coins. So 1000 in bets will award you 10 coins which can be exchanged for bonus cash to the amount of 3 euro or equivalent. That's 0.03 % of bets made. This must then be wagered 50x in order to turn into real cash to withdraw. The chances of completing this wagering requirements are probably about 0.03% funnily enough.
3. You can deposit 5000 daily but can only create 3 separate requests of no more than 500 daily to withdraw. It will take three days for them to process one of these requests. This is all very strange.
1. Having reached level 3 which although they don't state and won't answer if you ask them requires bets of I believe around two hundred thousand or more, you're supposed to have a personal account manager. After about a week after achieving this level I enquired about this and was simply told they were unavailable and wait to be contacted by email.Guessing live chat probably serves the same function.
2. The rewards system is beyond a joke. One hundred in bets awards you one coin. You must make a minimum of 1 thousand in bets in order to exchange these coins. So 1000 in bets will award you 10 coins which can be exchanged for bonus cash to the amount of 3 euro or equivalent. That's 0.03 % of bets made. This must then be wagered 50x in order to turn into real cash to withdraw. The chances of completing this wagering requirements are probably about 0.03% funnily enough.
3. You can deposit 5000 daily but can only create 3 separate requests of no more than 500 daily to withdraw. It will take three days for them to process one of these requests. This is all very strange.
- Not a legitimate casino
5
Gamblezen Casino
hace 11 meses
Hi robbieomal89,
We appreciate your detailed feedback. We understand your concerns regarding the loyalty system, withdrawal limits, and account management. We're always looking to improve player experience and will take your input into account. If you have any unresolved issues, feel free to reach out to support.
Best regards,
Gamblezen Casino
We appreciate your detailed feedback. We understand your concerns regarding the loyalty system, withdrawal limits, and account management. We're always looking to improve player experience and will take your input into account. If you have any unresolved issues, feel free to reach out to support.
Best regards,
Gamblezen Casino
