Casinoly - La retirada del jugador se ha retrasado.

Hello, I've been waiting for my payment of 165 euros for 7 days, every day I'm put off

Hallo ich warte seit 7 Tagen auf meine Auszahlung von 165 Euro jeden Tag werde ich vertröstet

Dear hanslotti12,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you.

Thank you for your understanding.

Best regards,

Kristina

Hello, I have now gambled away the money that many casinos want with the delay in payment

Deleted the casino and they can close the case thanks

Hallo habe mittlerweile das Geld verspielt das was viele Casinos ja mit der Verzögerung der Auszahlung wollen

Habe das Casino gelöscht und sie können den Fall schließen danke

Sadly, since you have played/lost your winnings, I’m afraid, there is not much we can do for you. We would really like to help, but it is impossible at this point.

Unfortunately, after gathering all the necessary information we are rejecting this complaint as unjustified. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.