Estafa de desastre VEGADREAM (página 2)

Be careful with the Vegadream Casino. You have to watch these games

. 2023, 13:19:

Hello Kerstin,

Thank you very much for your email.

Once a bonus is active in your account any bet made with real or bonus money on the prohibited games or over the maximum betting limit will be considered a breach and all winnings will be void and as we can see you have the game " Razor Shark; Big Bamboo" with an active welcome bonus, so your withdrawal has been cancelled.

Please Note: With an active bonus, playing the following games is strictly prohibited: Table Games, Video Poker, Jackpot Games, Live Casino and the following Slot Games: 1429 Uncharted Seas, Beautiful Bones, BIG Bamboo, Book of 99,Born Wild, Caribbean Anne, Cherrypop, Danger High Voltage, Dead or Alive, Dead or Alive 2, Deadwood, Folsom Prison, Gold Bar Roulette, Immortal Romance, Jackhammer 2, Jammin Jars, Jammin Jars 2, Karen Maneater, Le Kaffee Bar, Lil Devil, Lost Relics, Moon Princess, Moon Princess 100, Mystery Joker 6000, Peking Luck, Razor Shark, Reactoonz, Reactoonz 2, Remember Gulag, Rise of Olympus, Rise of Olympus 100, Royal Mint Megaways, San Quentin xWays, Scrooge, Sushi Bar, The Dog House, The Dog House Megaways, Tombstone RIP, Victorious, Victorious MAX, Vikings, Wanted dead or a wild, Who Wants To Be A Millionaire, Who wants to be a millionaire mystery box, Wild Swarm. Remember all. FRAUD.

Vorsicht bei dem Vegadream Casino.Da muss man sich diese Spiele

. 2023, 13:19:

Hallo Kerstin,

vielen Dank für Ihre E-Mail.

Sobald ein Bonus in Ihrem Konto aktiv ist, wird jede Wette, die mit echtem oder Bonusgeld auf die verbotenen Spiele oder über das maximale Wettlimit getätigt wird, als Verstoß betrachtet und alle Gewinne werden ungültig, und wie wir sehen können, haben Sie das Spiel „Razor Shark; Big Bamboo" mit einem aktiven Willkommensbonus, sodass Ihre Auszahlung storniert wurde.

Bitte beachten Sie: Mit einem aktiven Bonus ist das Spielen der folgenden Spiele strengstens untersagt: Tischspiele, Video Poker, Jackpot-Spiele, Live Casino und die folgenden Slot-Spiele: 1429 Uncharted Seas, Beautiful Bones, BIG Bamboo, Book of 99,Born Wild, Caribbean Anne, Cherrypop, Danger High Voltage, Dead or Alive, Dead or Alive 2, Deadwood, Folsom Prison, Gold Bar Roulette, Immortal Romance, Jackhammer 2, Jammin Jars, Jammin Jars 2, Karen Maneater, Le Kaffee Bar, Lil Devil, Lost Relics, Moon Princess, Moon Princess 100, Mystery Joker 6000, Peking Luck, Razor Shark, Reactoonz, Reactoonz 2, Remember Gulag, Rise of Olympus, Rise of Olympus 100, Royal Mint Megaways, San Quentin xWays, Scrooge, Sushi Bar, The Dog House, The Dog House Megaways, Tombstone RIP, Victorious, Victorious MAX, Vikings, Wanted dead or a wild, Who Wants To Be A Millionaire, Who wants to be a millionaire mystery box, Wild Swarm. Alle merken. BETRUG.

Tip from me! Do not waste unnecessary time ! It won't work. Tried everything and nothing came out

Tip von mir ! Verschwende keine unnötige zeit ! Das wird eh nix. Habe alles versucht und nichts kam raus

I hate something that is not available in any other casino. That you should remember over 50 games that you are not allowed to play. They are blocked by the system. That there is nothing you can do makes me crazy.

Ich hasse sowas das gibt es im keinen anderen Casino. Das man sich über 50 Spiele merken soll die man nicht spielen darf. Die sind von System gesperrt. Das man da nix machen kann macht mich kirre.

I agree players should always be careful and should always pay attention to the rules, especially when deciding to take any kind of bonus. Almost every bonus is limited by its own bonus rules, such as restricted games, and the max bate rule.

Hello,

complaints are created directly on our side, not by email.

Try this link:

https://casino.guru/complaints

Or visit the proper tab, called "Complaints"

Let me know whether it worked.

I can't do everything in English

Alles in Englisch das kann ich nicht

Hi I can recommend Interwetten Casino paid with Paysavecard won 600 and within 15 minutes I had the money on my paysave account. And you can even play all games with bonus money... Top Casino

Hi ich kann Interwetten Casino empfehlen mit Paysavecard bezahlt 600 gewonnen und innerhalb von 15 min hatte ich das Geld auf mein paysave Konto. Und man kann da sogar alle Spiele spielen auch mit Bonus Geld....Top Casino

I hate to say that but this is pretty normal. Some casinos work on platform that automatically restricts those games while the bonus is active and some casinos don't.

Sadly, this is quite common issue nowdays, so I feel it would be good to explain that there is a way we see as the the fariest one. Winnings and losses accumulated by playing a restricted games should not be reason for voiding the winnings, better approach would be to exclude such winnings/losses from the wagerig requirement instead.

This is what we sees af fair.

I've been playing online for a little over 13 years but nothing like this has ever happened. And I play in many different casinos and nowhere has this ever happened.

Ich spiele seit etwas über 13 Jahre Online aber sowas ist noch nie passiert. Und ich spiele in viele verschiedene Casinos und nirgends ist sowas jemals vorgekommen.

And now it suddenly happened, as you can see it happens. Our approach, as well as my opinion, both have been explained.

Your experiences are not arguments anymore, I'm afraid. Face the situation - feel free to submit the complaint, I think it's a good idea.

I would like to but it is always in English.

Würde ich gerne tun aber immer ist es auf Englisch.

Ok.

Then change your language setting to Deutch in the right upper corner. It's on the left side of your profile:

I have been a player at Vegadream Casino for several months. I have 99.40 EUR in my account but cannot access it because the OTP verification is not working. Every time I try to receive the OTP code on my phone number it says 'please use a different number' even though my number is correct and active. I contacted live chat multiple times and they always say they will fix it but nothing happens. I also received an email saying they have technical problems. I cannot withdraw my money. Please help.

Hello, that’s quite an unpleasant problem. If they’re having technical issues, I’m sure they’ll resolve them soon. How long has this whole situation been going on? I’d definitely like to know if things will be back to normal in the next few days so I can withdraw my money, or what the plan is. 

I might try to wait a little longer and give them a chance, and if nothing changes in a few days, then I’d decide to register a complaint with us.

What do you think?