Retirar dinero del casino de hielo (página 3)

Good afternoon, I would like someone to give me some answer about my situation

Boa tarde gostava que alguém me desse alguma resposta sobre a minha situação

Hello,

as you can see in your complaint, we are now waiting for the casino to confirm the new documents you kindly provided:

We will update you. Thank you.

I've done everything the casino is making my life as difficult as possible I don't know why,

Eu já fiz de tudo o casino está me a dificultar a vida ao máximo não sei porque,

I'd say that the casino just needs a solid document to prove that the card belongs to you.

To me, it seems, that the casino is asking for a bank confirmation, signed in this case, you posted transaction confirmation, but the card's number is not visible there. It makes me think that the casino simply needs a bank statement where the card number is shown, so the document declares that the card is associated with your bank account.

I believe that this is the point because of this:

..." bank could provide you with the signed document, that the card indeed belongs to you?

Since we were unable to identify the card number within the provided scans."

With the images I sent of the statements, if you want to cross-check the data, it's easy to see that the card is mine but as I said through the virtual credit card that I loaded through my account, I can't

show my account I've tried everything I've been to the bank and they only gave me these documents

Com as imagens que enviei dos extratos se quiserem cruzar os dados é fácil perceberem que o cartão é meu mas como já disse através do cartão de crédito virtual a qual carreguei através da minha conta não dá pra

mostrar a minha conta já tentei de tudo já fui ao banco e só me deram esses documentos

I understand, I just commented on the last request made by the casino.

Let's wait for the result. It's up to the casino to consider all documents, I'm sure we'll try to advise.

Casino pays 5*

I just received all amount

83,035 euros .

Casino paga 5*

acabei de recebet todo valor

83.035 euros .

Throw the party! 🎉🎉🎊🙂

As far as I remember, this means that you'll keep playing there.

Hi Radka yes.

For now I opted for a break from all casinos.

But yes I will go back to play.

Grateful

Olá Radka sim .

Por agora optei por uma pausa em todos os casinos .

Mas sim vou lá voltar a jogar .

Grato

In this case, I wish you a pleasant break and a lucky return when you're back. 🙂

Thank you 🙏 ☺️

Obrigado 🙏 ☺️

How to cash out to ice casino

Serving! 🇧🇷

simple i looted 83K .

Sacando ! 😀

simples eu saquei 83 K .

Hello,

does your question go for withdrawal? Well, you have to pass the verification first and then, if you complied with the rules while playing, the withdrawal should be accepted and carried out.

Is there any issue with your withdrawal - or deposit (I'm not pretty sure about the subject)?

I've been trying to withdraw my amount for days and it just keeps checking, I sent all my documents to KYC for evaluation and nothing solves it, I send a message to support and all the operators come with the same answer, that you need to wait, that they will send an email and until today nothing has been resolved and sent an email. It's complicated, at the time of the deposit they are fast, but when it comes to paying what I am entitled to, there is this delay.

Estou há dias tentando realizar o saque do meu montante e só fica em verificação,mandei todos meus documentos pra avaliação do KYC e nada resolvem,mando mensagem no suporte e todos os operadores vem com a mesma resposta,que precisa aguardar,que vão mandar um email e até hoje nada de resolverem e de mandar e-mail.Está complicado,na hora do depósito são rápidos,mas já na hora de pagarem o que meu de direito está essa demora.

I'm sorry to say that but it seems that the situation with delays stays the same.

Did you read the IceCasino general discussion? You would find out that you are not in this alone 🙁.

Browse the complaints here.

May I know, when exactly the verification started, or when did you submit the withdrawal, please? We allow casinos 14 full days to fully verify accounts and fulfill the payment, only after that we step in via complaint.

Kindly let me know.

1. immense difficulty withdrawing balance from casino ice I already sent the documents and the withdrawal is just rejected

1. dificuldade imensa de retirar saldo do casino ice já enviei os documentos é só rejeitado a retirada

Hello,

I believe that the main question is whether those documents were already approved, and your account fully verified. Until this is done, the withdrawal will not be approved, I'm afraid.

Could this be the reason, what do you think?

Good night, I can't withdraw my money, it says that it is incomplete and right above the writing gives up.. I need to withdraw my winnings

Boa noite nao consigo sacar meu dinheiro diz q esta incompleto e logo acima escrito desiste..preciso retirar meu ganho

Hello,

I'd like to help, but that would require more details from you. Essentially, has your account been fully verified?

What is marked as incomplete?

If you struggle, I recommend asking the live chat for advice.

Let me know further details, please.