hace 1 año
Si quieres hablar de cualquier tema relacionado con 7BitCasino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
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hace 1 año
atana estoy aqui
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hace 1 año
Anything we can help you with 🙂?
hace 1 año
The worst casino I ever played! My story is this..I have a withdrawal request and they don’t want to processed for 5 dyas..just to mention that I win that money from 50 free spins they give me..so probably this casino have hard time paying winnings
hace 1 año
Hello,
I know that 5days sounds like a huge amount of time to fulfill your withdrawal, but I think it would be good to ask you whether your account has been fully verified.
Have you already passed the verification?
hace 1 año
Jan 16th made an interac deposit of $4. processed and competed on my end, in the casino it says the deposit was discarded and was never applied. funny thing is, interac deposits cant be discarded on the players end as evidenced by 2 unfulfilled interac requests that still show as pending. then tonight i made a $5 interac deposit only to find that none of the games are working? they work fine in demo, and at other casinos. support is clueless.
hace 1 año
Hello,
Well, I guess that this issue would need a check from a technical department instead. The operator said that the casino was aware of the issue and was working on that, so I guess it just needs some time now. I can't imagine what else he could write., chat is designed for regular easy-peasy support from my point of view.
Anyway, thank you for sharing. Hope they solve that quickly.
hace 1 año
Hey guys, I want to share my experience with 7BitCasino's Welcome Race 2.0 tournament.
I was really excited to participate and ended up placing first in the tournament. According to the rules, I was supposed to receive 200 Free Spins in Wild Cash Slot by BGaming. However, when I received the free spins and opened the slot, I found out that each spin was worth only 0.01 cents.
I was shocked and immediately contacted support, thinking that this must be a mistake. However, they assured me that it was correct. This was not mentioned anywhere in the terms and conditions or on the website, and it was very misleading. I had to wager thousands of euros to win the tournament, and free spins I received were worth only 2 euros (0.01 * 200). It was a huge disappointment.
The minimum bet to participate in the tournament was real money bets of €0.5 / $0.5 / A$0.8 / C$0.7 / NZ$0.9 / 5 NOK / 30 RUB / 2.4 PLN / 72 JPY / 2.6 BRL / 0.000026 BTC / 0.0005 ETH / 0.005 BCH / 0.01 LTC, which is not a small amount. It's unfair to receive a prize that is worth so little after placing first in the tournament.
I had been satisfied with 7BitCasino until this incident, but now I have serious doubts about their integrity. The casino has the right to change the rules of the tournament at any time without prior notice, but this kind of psychological false advertisement and scams is not acceptable. I urge other players to be careful before participating in any tournaments or races at 7BitCasino.
On top of this issue, I would like to bring to your attention another problem I encountered while playing here.
Recently, I managed to reach the fourth VIP level by betting and wagering large amounts of real money. However, I was shocked to find out that I have not received the bonuses for the first three VIP levels as promised, except for the 75 free spins from the fourth level.
I have fulfilled all the requirements for each VIP level by betting and wagering accordingly, and I was supposed to receive the following bonuses for each level:
- 10 Free spins for Level 1
- Level Up Bonus, 30 Free spins, and Monday bonus of 30 Free spins for Level 2
- Level Up Bonus, 50 Free spins, and Monday bonus of 50 Free spins for Level 3
It's disappointing and frustrating that I have spent a significant amount of money and time to reach these levels and have not been given the benefits that I have earned as a loyal customer at 7BitCasino. I find this extremely unfair and unjustified.
I have already raised this issue to their customer service, and I am requesting that they immediately add the bonuses that I have earned to my account as per the VIP program
Just wanted to share my experience and warn others. Stay safe and happy gaming!
hace 1 año
Technically, I'd say that awarding free spins to players who wagered their own money in the tournament isn't a good deal for the player.
Would you participate if you knew the value of the free spins? I guess you wouldn't. 🙁
Any winnings in form of bonuses usually consists of additional limitaions. I would only compete for cash prize, myself.
hace 7 meses
Saludos,
Jugué en el casino 7Bit y afortunadamente logré ganar 25.000 euros.
He realizado todo el procedimiento de verificación y los documentos han sido aprobados.
Jugué exclusivamente con mi saldo sin aceptar nunca ningún tipo de bono para no tener ningún problema. Mis retiros han estado pendientes durante 15 horas. Utilicé retiros de bitcoins que, como está escrito en el sitio, tienen procesamiento inmediato, pero no lo parece. Me he puesto en contacto con el servicio de atención al cliente varias veces y no me proporcionan plazos y eso no es bueno. Entonces, ¿cómo debo proceder? No tengo intención de esperar días y días, también porque los depósitos se reciben instantáneamente y me gustaría que los retiros también se procesen rápidamente.
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hace 7 meses
Hello, and congratulations on such a nice sum.
I imagine it must be hard. I would expect crypro payments to be instant, just like you said, yet I think it's too early for action. Frankly, you should give the casino at least a few days to figure the situation out.
Look, I don't want to scare you out, but if your account is okay and payment is accepted, even under such circumstances, we give casinos a total of 14 days before we step in through the complaint process.
I imagine you may feel shocked, and you hate to wait another day. Still, I fear you have to. 🙁
Like I said, we have some rules, but that does not mean we do not care. So, please, let me know how you're faring.
