hace 1 año
Si quieres hablar de cualquier tema relacionado con Betiro Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre Betiro Casino
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hace 1 año
I registered on this scam site, made 1 bet and was asked for verification, I immediately sent all the photos and my account was blocked for fake documents, although the documents are real! And now they don't even want to refund my deposit! They stole all my money.....
hace 1 año
Hi, in this case I would probably recommend lodging a complaint if you think that everything was fine on your side and all the documents are fine and not fake. Have you been able to verify with any other casinos ? I'm trying to find out why someone would use fake documents or modify something, but our team will investigate if you file a complaint so go ahead.
If you have something new, let us know.
hace 1 año
I have successfully passed verification at casinos such as megadice, 500casino and many other casinos, my documents have been accepted everywhere
hace 1 año
I can see that you have filed a complaint here with our team, where Veronika is actually waiting for some answers from you. Could you provide those as soon as possible so they can move forward with your case, please? Hopefully, they will be able to help you out. Whenever you have any updates, please let us know.
hace 1 año
Hello,
Initially, I deposited 5000 USDT into my Betiro account. After losing this balance, I added another 10,000 USDT. When my account balance reached 21,000 USDT, I attempted to withdraw 1000 USDT. However, I was surprised to discover a daily withdrawal limit of only $500, which I find to be quite unreasonable.
Your current rules clearly state a monthly withdrawal limit of 50,000 Euros. With the imposed daily limit, it would take me nearly two months to withdraw my balance, assuming withdrawals are processed consistently.
I respectfully request a review and adjustment of these limits to facilitate a more reasonable withdrawal process.
Additionally, I completed the KYC verification immediately upon registering on the site. This is not an issue related to a delay in payment. The issue is that the site seems to be intentionally trying to make the payment impossible, dragging out the process and avoiding the payment. This behavior appears to be in bad faith.
Thank you for your attention to this matter.
hace 1 año
I have read your case and I can see that it will probably not be so easy to get the money out if this limit is applied. 500€ per day is quite low and therefore I would certainly want it to be higher if I were you. Have you tried writing to support to see if it could be reconsidered and therefore if it could be increased ?
Also, when you made your withdrawal, how long have you been waiting for it ? I saw that you have also opened a complaint and if you don't get a withdrawal, our team will try to intervene and help you.
If you have an update, let me know how the situation has improved or how you are doing.
hace 1 año
They allow daily withdrawals of 500 euros. There was an error in the complaint regarding the currency and amount. My balance is $62,000. If everything goes well, it will take me 6 months to withdraw this money. Do you think this is fair?
hace 1 año
Although I don't think that's the best solution, but as I asked, did you try to inquire if it would be possible to increase this limit somehow ? It seems pretty stupid to me to withdraw for that long.
Anyway, if there is some mistake in the disputed amount in the complaint, the best thing to do is to mention it and tell them to fix it right in the thread.
This is quite a messy situation so I don't envy you and hopefully there will be a more satisfactory solution.
Borrado
Moniqa
ha borrado el mensaje
hace 11 meses
Hola, me registré en Betiro Casino hace mucho tiempo porque tiene una alta calificación y este sitio se considera honesto.
Pero no puedo hacer un depósito a través de USDT durante mucho tiempo, Puedo adjuntar una captura de pantalla del error, pero esta función no se proporciona en las discusiones aquí.
El sistema escribe lo siguiente:
Tu pago ha sido rechazado. Revisa tus datos e inténtalo de nuevo o contacta con el servicio de asistencia.
En el chat de soporte hay respuestas absolutamente inútiles, al estilo de probar otro método.
Por favor dime qué hacer, ¿quizás alguien aquí pueda ayudarme?
Traducción automática:
hace 11 meses
Hi, I'm sorry you're having a problem with the deposit. The only thing they recommended is to try another method? Whether you tried it or not, the casino should know what to do in such situations.
As for the screenshot, you can normally add it to the reply, or to the text field.
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