Has anyone redeemed a $10 poker bonus from their betmgm store.. or any amount for that matter?
Did the promo bonus reflected the amount said right away? Or have you been asked by help agents to fulfill its release restriction requirement before seeing the $10.
Don’t you agree that it would have been useless to redeem a poker bonus with your hard earned betmgm points only to pay for it with your own funds before getting a $10 or $25 bonus credits..
my friend have tried the $10 casino bonus and they work well like how a redeemed bonus should behave..
if anyone can please share me their experience with a poker bonus would be highly appreciated.. thanks in advance
— neilseyer
Hello,
The way I see it, you are concerned about whether this bonus has to be wagered by real money, am I correct?
The bonus is purchased by some loyalty points (betmgm points), and you want to be sure whether the wagering must be done with real money, don't you?
I guess that the support should be able to answer such a question.
Can you paste a screenshot showing up the explanation? I guess in this situation, it could prove very handy.
I am not asking about its wagering or it’s release restriction information..
it’s a straight up question as to: what Happens after redeeming a $10 poker bonus using your 800 betmgm points from the betmgm store..
did you get or are you supposed to receive $10 to play with?? or do you need your own funds to wager first before the release of the $10 — this second option really does not make sense after redeeming it using hard earned points..
as my problem stands that a faulty bonus was sent to me already activated, asking me to wager through without the $10 bonus..no one wants to compensate my $10 back..
and all the response I get was just release restriction related information.. until just recently..
two days ago? this live help that i "generally" asked generally answered that I would get the $10 bonus to play poker with until she reads through what the not so helpful agents replied to me..
funny how she retracted a full 360 on her first general statement..
Hello,
honestly, I do not understand the questions you asked neither pretty well. I guess the operator did her best to explain what she thought you were asking about.
"empty promo page which was activated before I activate it" I'm sorry makes no sense to me. Sounds like a loading page problem.
I believe that when it comes to the bonus rules (did you get or are you supposed to receive $10 to play with?? or do you need your own funds to wager first before the release of the $10 - not sure what reply you expected) the last reply covered that.
May I ask you a personal question? Is English your native language? From my point of view, she did not understand your questions clearly.
You may try another agent to see whether you get the same replies. This would be my best shot.
Thanks you’s a lots.. no englishes here Radekas My bedZ!
got the problem sorted out. Thanks for your kind replies 😉
Hello there 🙂
Happy to hear that! Uhm, was that truly about sort of a technical glitch? Anyway, it's great you managed to pass that - no matter what that was. 👍😉
Yeah no it was a False Advertising scheme of the betmgm if you redeem a poker bonus..
although it says "no deposit needed" you would still use your own funds to release those poker bonus you just redeemed with your hard earned points..
so yeah you will not get any credit to play poker with, but the chance to release them first.. I hope I can make some sense now.. I was prolly ranting those times..
Hey there,
I understand now, I guess. Well, I must say it does not sound like a favorable benefit...
100% SCAMMERS AND LIARS
Don't waste your money in this casino
when i won i tried to withdraw
my winnings $1500 dollars withdrawal
session says to wait 3 days, after 2 days
the $1500 dollars in my casino account i
decided to withdraw $ 459 and the same thing
happens go go back to my casino account so i
try to withdraw $145 again go back to my
casino account at this point i go to chat and
they tell me my bank is blocking me
(i called the bank and they tell me
everything ok nothing blocked) again in
the chat now they tell me to contact
(Interac) because they are the ones who
refuse my withdrawal ok no problem I
decide to call them, I explain the situation
and they tell me that there is no problem and
they never block anyone.
Many people will fall into this trap. I have written
all of this to help please do not PLAY this CASINO they are 100% SCAMS.
And for you (the betmgm.com one) I know you will read
this message, stop advertising in the news because
you are SCAMMERS AND LIARS.
I have tried 6 times to cash out my $1500 dollar winnings
with no success they keep saying my bank is blocking me
I have been playing online for 20 years I have won many
times I count my winnings the total is close to $500,000
and I always have received my winnings in the same bank
i am using now and i just got another winning of $4,000.00
from another casino and had no problem getting it.
So I decided to close my account and closed it forever.
GOOD LUCK COLLECTING Your WINNINGS in this BGM CASINO BET
are definitely ***100% SCAMMERS AND LIARS***
And for you (the one from betmgm.com) I know you will read
this message .
Even if you give me the money I won $1500 even if you give
me $3000 I don't want it anymore I don't need your
MONEY I just wanted my WIN.
GOOD LUCK KEEPING THIS CASINO OPEN
May I suggest our complaint resolution center? It works as explained in this article.
If you feel the casino scammed you, submit your own complaint.
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
Hemos puesto en marcha esta iniciativa con el objetivo de crear un sistema global de autoexclusión que permitirá que los jugadores vulnerables bloqueen su propio acceso a los sitios de juego online.
Una plataforma creada para mostrar el trabajo que llevamos a cabo para hacer realidad una industria del juego online más transparente y segura.
Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
