hace 3 años
Si quieres hablar de cualquier tema relacionado con Betrophy Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre Betrophy Casino
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hace 3 años
su mala fama le precede, no dan premios aunque apuestes tu vida. desde mi punto de vista es desperdiciar dinero en un casino que posiblemente sea FRAUDULENTO
hace 3 años
Hello,
based on the overall score we gave to this site I would be a little skeptical too.
In this case, it would be only for the best that you were not lured by some "awesome" prize or reward.
I'm wondering, have you ever completed any withdrawal there?
hace 3 años
hello Radka and thanks for the support. I have not completed any withdrawal and I strongly recommend real players to play in real casinos, that nobody or it is very difficult, (I think 5 percent are what they earn money) always win but at least you do not always lose, some that again gives you a joy which fulfills the objective, to have a good time
Cheers
F&N
ResponderCitar1
hace 3 años
Exactly,
always play for fun not for money. But every player should be treated fairly by the casino and every player should act honestly in regard.
👍
Stay well!
hace 3 años
hello.I played at Bettrophy Casino. I activated the welcome bonus which I received successfully and managed to redeem the bonus. I successfully fulfilled the requirements. I sent the documents. it was accepted successfully. the casino said I can play and pay.. but they refused my withdrawal and my winnings were deducted from account.and did not give any information about why he did this.This is the first time in this casino. I have never had an account here before. I would like to ask for help. because live chat is not available. and they don't respond to emails either.
hace 3 años
If you have a problem with paying out your prize, you can report it here.
Legal and iGaming
chief compliance officer.
cindy.drommond@the-emgroup.com
Name: Cindy Drummond
hace 3 años
Do you have any personal experience with contacting her?
hace 3 años
Hello noni0706, thank you for sharing the information regarding the offered help as you stated above. I would recommend you to start your own thread regarding this information because our system will evaluate you as a spammer in case there appear many identical posts in forum from one user. I am forced to delete the other similar post for now. Thank you for understanding.
hace 6 meses
Hola, gané dinero en betttrofy el 29 de agosto y hoy sigo sin recibirlo. Cuando escribo al chat en vivo, siempre recibo la misma respuesta. No lo saben ellos mismos y lo gestiona otro departamento.
Traducción automática:
hace 6 meses
Hello, I'll try to ask you a few questions. I don't think the wait is that long, and if the casino can't give you a timeframe, sometimes that's better than if they promised you something they can't deliver.
But was it necessary to verify? Did you play with a bonus or not? What payment method did you use?
hace 6 meses
Sí, acabo de recibir un correo electrónico hoy con solo KYC en la cuenta Skrill, pero deposité a través de Paysafe y no he reclamado ningún bono de auzalung realizado a través de Skrill.
Traducción automática:
hace 6 meses
So you have to send the documents to the casino now, right? If so, there may be a delay because of that.
You have to go through this process successfully in order to be able to withdraw your winnings.
So feel free to update me on how it's going and whether everything is okay with what you send to the casino.
hace 6 meses
Adrian, could you please contact me by email?
Bellonaclaim@gmail.com
I have the same problem, but I haven’t had any success in getting my money back.
hace 6 meses
Hello, and what problem have you been facing with the casino? It appears that the other player has provided a comprehensive account of the events. Do you think there is something else to add?
Just wanted you to know that we may also look into it for you.
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