hace 3 años
Si quieres hablar de cualquier tema relacionado con BETSSEN Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre BETSSEN Casino
hace 3 años
¿Qué tipo de impuestos tiene Betssen en Finlandia?
Traducción automática:
hace 3 años
Hello,
maybe it would be worth the time to ask the casino and consult its terms and conditions.
Try this tab as well:
https://casino.guru/betssen-casino-review#tab=js-tab-payment-providers
hace 3 años
En los casinos fuera de la zona económica de la UE (prácticamente Curazao) es alrededor del 20-30% de las ganancias, por supuesto, no necesariamente reportaría ganancias más pequeñas.
Traducción automática:
hace 2 años
Hola, deposité € 10 a través de JetonWallet para el bono de bienvenida en Betssen Casino el 06/03/23 pero no fue acreditado, así que contacté al servicio de chat directamente y les expliqué el problema del bono sin comenzar a jugar con mis € 10 reales. dinero ... aunque ella opina que tuve que presionar el botón de bonificación apropiado antes de depositar, aunque ya aprendí de CasinoGuru que ni el código de bonificación ni la opción de depósito deben confirmarse antes de depositar. Solo había una opción de reembolso del 10% antes del depósito para confirmar, pero solo para los depositantes de Sticpay y Netteler. Hice una captura de pantalla en mi cuenta de jugador y la envié al servicio de chat, pero recibí una respuesta estúpida de que debería haber hecho clic en él para obtener el bono de bienvenida... y que, retrospectivamente, ya nada es posible. Antes de presentar una queja, quería seguir este camino 
Traducción automática:
hace 2 años
I know it's just 10 eur, but I understand your point. Casinos can add anything they want. Generally speaking, they don't want to do it manually, because it's time consuming. Anyway, if they want to lose a new customer only because they can't credit him a bonus (a bonus that everyone else gets anyway), it's their choice. Don't start playing with your deposit until it gets resolved. I also suggest you to contact them via email, add screenshots etc. You might be more lucky.
Editado
hace 2 años
10th July - casino available for ukrainian players. Won there ~1,4k USDT out of ~270 USD deposit through CRYPTO.
11th July - casino blocked my account and decided to refund deposit only (their RISK MANAGEMENT team)
12th July - casino says that they don't allow ukrainian players to play in their casino.
Imagine what would happen with guy, who won in 10 times more. Do not recommend to anyone. They are just ripping of their players. Especially from poor countries.
hace 2 años
This is interesting!
And additionally, now they claim the only thing they can actually do is to refund the deposit (or deposits) because players from your country are not accepted anymore. In the meantime, no chance to pass the KYC for you...
Did I miss anything? I read your complaint just briefly.
That's quite ridiculous, I'd say.
If the management plans to restrict a certain country, some measures need to be taken first. I would start with verifying players affected by the restriction to ensure they will get the balance previously gained by actually applicable conditions...
hace 2 años
A mi tampoco me llego el bono, supuestamente lo borre lo cual es mentira! Me puse en contacto con el soporte antes de comenzar a jugar y me contaron la historia de la eliminación automática y no pudieron darme la bonificación.
Traducción automática:
ResponderCitar2
hace 2 años
The casino is so fine ,cool and wunderful ...
hace 2 años
Sounds great. How did you manage to come here, if I may ask? 🙂
hace 1 año
Betssen is Good platform to play Deposit are also fast but there verification Of customer is quite odd , I have provided all necessary documents required for a casino to verify I provided Id card selfie as they demanded as well as bank statement and adhar OTP during time of deposit (adhar OTP is quite a confidential thing and it gave all details of individual )but they are not verifying me and asking again and again for Additional Documents , Please casinoguru help me Even I said that you can ask for any documents but still they are just saying give this give that
hace 1 año
Hi, I see that the main problem is verification. Since you have to give some documents all the time, does the casino always ask for something else or does it ask you for a specific document several times ? What other documents should you provide to the casino ?
Anyway, I saw that you have opened a complaint, so if it continues like this, our team will try to help you.
hace 9 meses
Hi
please note this casino had closed my accounts after I won more than USD 6000 and this is not a and I need my money ASAP
hace 9 meses
Hello,
I honestly do not know where I should begin. We are currently unaware of the reasons behind the casino closing your account, so could you please provide more details so we can discuss this further?
hace 9 meses
Hi
they had informed due to the management team it was closed and no evidence provided and they had given some terms and conditions which I was asked to provide some evidence but nothing given
hace 9 meses
Hi! Aha! It seems to be in accordance with the management's decision - end of the line.
Can you kindly share the statement? Are you certain there was no specific mention of a rule? You know, proofs are not as common as one may think, but terms breached should be stated.
Editado
hace 9 meses
I really can’t remember and I was asking the evidence and they can’t simply close the account after wining
hace 9 meses
Could you please clarify how the casino informed you? Did you receive an email, for example? Can you find it to provide a screenshot here, please?
In my opinion, knowing the reasons is the key to finding the best approach.
hace 9 meses
Hi
i really can’t remember coz they sent me lot of clauses
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