hace 3 años
No recibí nada y el casino tampoco dice nada.
Traducción automática:
Tema general sobre BitDice Casino (página 4)
hace 3 años
Hello hugo23mfp, we still have no clear answer if you tried to contact the casino via live chat or customer support email. To know if casino is willing to communicate with you is important information. Thank you
hace 3 años
No existe tal opción en su sitio web, solo los contacté aquí a través de una queja.
Traducción automática:
hace 3 años
Hello, allow me to explain that by submitting the complaint, you did not actually contact the casino. We are not BitDice's employees.
I find it hard to believe that there is no way how to contact the casino:
Would be nice if you could try to contact them directly. Let us know how it worked 🤞
hace 3 años
Entré y no obtuve respuesta.
Traducción automática:
hace 3 años
Hi, I see, your complaint is already submitted, let's hope now, the casino will be willing to communicate with our colleagues.
hace 3 años
Can you say whether your account is verified, please? The way I see it, it is not, because you probably have not provided any documents yet - am I correct? I remember that you said there was no confirmation at all as well as no demands. This is truly important. Thank you.
Editado
hace 3 años
Asquerosa cuenta prohibida del casino
Soporte no responde
La peor experiencia
Traducción automática:
hace 3 años
Hello,
you sound like you may need some help. Can you explain what has happened to you?
hace 3 años
Así que describí todo, lo jugué y luego recibí un bloque.
El soporte no respondió
Traducción automática:
hace 3 años
So your account was closed without a reason, right?
Sadly, we can only speculate about the cause. Anyway if you feel mistreated by the casino, we can try to investigate through a complaint.
Learn more about the process here and let me know what you think about it.
Editado
hace 3 años
Bueno, eso es lo que decidieron.
Bueno, acabo de contarles a todos mis amigos lo que pasó, ahora también pasan por alto este casino.
Traducción automática:
hace 3 años
Y en el futuro les diré que este casino bloquea a sus usuarios
Traducción automática:
hace 3 años
Can you confirm that you had been able to withdraw your balance before you got blocked, please?
hace 3 años
Desafortunadamente no tomé una captura de pantalla.
Traducción automática:
hace 3 años
Espera ahí
Traducción automática:
hace 3 años
hace 3 años
Allow me to summarize now:
There is an active balance of $50,42 in your casino account at the moment, right?
You can access the account now, so what happened if you try to submit a withdrawal, please? I would also check the minimum withdrawal limits, to ensure you have "enough" funds to proceed, fifty dollars sounds quite low to me.
I also feel that you can try to ask the chat right now, don't you?
hace 3 años
No tengo acceso antes de tomar una captura de pantalla
El retiro fue borrado y luego bloqueado
Traducción automática:
hace 3 años
Hello,
this is getting quite messed up. Earlier you wrote you had not taken any screenshots.
To be 100% sure, your balance was paid in full, and then your account closed without a reason, am I correct? There are dozens of reasons for the casino to close players' accounts, would be nice to explain though.
I guess you have no idea what possibly went wrong, have you?
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