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Tema general sobre BitStarz Casino (página 3)

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Veo que el casino Luckystar no ofrece ningún bono de depósito, pero cuando me registro a través de Guru no obtengo un bono sin depósito ... ¿Sabes de qué se trata?

Traducción automática:

Hay varias razones para esto. A veces, esta información es incorrecta porque el casino cambió las reglas del bono. Esto puede ser diferente según el país o la ubicación.

Traducción automática:

As for bitstarz casinos, I have a lot of acquaintances who play like me in cryptocurrencies, in the beginning they released payments without documentation of the player who plays in cryptocurrencies ... but now when we ask them on the chat they generally say they don't need documentation ... when asked what could be the reason, they will never give me an answer.

Because it's the very nature of how crypto works. Currency like bitcoin are created through the market . There is no Notebank or country that owns it The casino only sees the amount you deposit. They can't backtrack it anyway. The same as you buyed it all you have is that wallet number, you don't know who you got it from. And there is Skrill or someone between transaction. That's why they don't need your address

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Editado
iosifovici2004

Hello and thank you for noticing the bonus section 🙂.

This is a horrible casino. There customer support people are extremely rude they want to call you a liar and then threaten to ban you from chat if you say something they don't like. Very rude and they don't seem to honor their promotions like they are supposed. How do you report there customer service people cause they seem to have nobody overseeing them

Rlt623

Hi, what is your status regarding the casino? Do you happen to have some money in the casino and weren't able to get them out?

johnpete1003

No I do not have any money in them that I can't get out. This is what I feel about their customer service reps. Anytime you try to speak with them no matter what its regarding they are extremely rude and don't even listen to you..they just immediately say your wrong or a liar.

No I do not have any money in them that I can't get out. This is what I feel about their customer service reps. Anytime you try to speak with them no matter what its regarding they are extremely rude and don't even listen to you..they just immediately say your wrong or a liar.

Hello,

could you share some screenshots, please? This casino should be alright, so I would like to see how the chat operators have offended you.

We intend to focus on the casino's support qualities, so this will help us.

Thank you.

Radka

I didn't take any screenshots from the last several conversations. Is there a way to get a copy of those chats from them.

Rlt623

Hello,

some casinos can provide transcripts, but some can't.

You should ask the casino.

johnpete1003

yes, I did, they cancelled winnings-- returned only the last (small deposit) not the thousands of$$, and that's that

TERRIBLE. I have so much proof saved against them-- how they violated their own terms. For starters, I uploaded my USA PASSPORT-- AND my account was APPROVED. Then, they'll let you withdrawal small amount, but if you win anything good, they'll throw every reason they can to not pay, including I played from a aviolated country. OR--- duplicate account. They'll make whatever they want... I also found out that it appears they're located elsewhere, or at least one of their servers looks like it may be us California, US. Which would be a total no no--.. but frankly, they'll put you through the wringer and wear you down, but you know what,. thanks for reminding me. I'm going to continue to pursue crooks. (NOTE: I know it works out great for alot of ppl in non restricted country, but the sole fact that they don't put a geo-block, is bad business, and shady as shit. It's literally a few lines of code.

dearmonikam

Allow me to mention that we rejected your complaint. I'm sorry:

"The player from US had the account blocked due to being from a restricted country. The player has also had multiple accounts. We rejected the complaint because the casino has never confiscated the player's winnings because of being from a restricted country, but because she used multiple accounts."

Hi!

Can you please specify if they allow VPN usage or is it possible for me to play when I'll be on holiday/at work not in Canada?

nathanthomp96

Hello,

This could be quite tricky, so I'd suggest you ask the casino, it's up to them in the end.

I'd save the conversation if I were you. Just in case.

También estoy teniendo problemas con este casino. Me parece que solo los jugadores que pierden todo su dinero son bienvenidos allí. Tan pronto como desee que se pague una suma mayor, se requieren cosas que no puede enviar. En mi ejemplo, deposité una suma mayor con cashtocode. También ganó unos miles de euros. Entonces primero debería cargar el cupón de cashtocode. yo también lo hice Luego vino la siguiente petición. Por favor, bájese los pantalones por completo. Comprobantes de tiempo más estados de cuenta bancarios. No puedo entender lo que se supone que debe hacer. Deposité el cashtocode en efectivo. No es visible en los extractos bancarios. Si el casino no está de acuerdo con este método de pago, tampoco lo ofrezca. Si no subo los artículos, no se realizará ningún pago. El apoyo sigue cayendo. Por supuesto, mala conexión.

Editado
Traducción automática:
Zaheka

Hello,

Especially good casinos are very concerned about the proper KYC. I can imagine that it is not very popular among players, but the casino just must be sure that it was you who deposited, played, and won.

If you feel you have been mistreated though, submit a complaint, please.

Thank you.

Hello,

you should consult with the casino and save the reply. 🤔

(hug to danilolopes5959 😉)

Editado

¡Buenas noches!

vicios indican bitstarz.com ?

Obtuve un bono en esta plataforma, y ahora tengo una cantidad importante para el retiro, pero me dieron un período de 12 horas para completar la verificación de la cuenta para liberar el retiro, y hace más de 24 horas que no lo han hecho. finalizó la verificación de la cuenta.

Rechazaron el retiro diciendo que no había enviado los documentos que pedían, pero el asistente del chat confirmó que los documentos fueron procesados y recibidos.

Entonces, estaba asustado.



Editado
Traducción automática:
geissymonteiro

Hello,

just to make sure I get it correctly:

You've received a confirmation that you passed the account verification, but your withdrawals get canceled because of the unfished verification, right?

Then you should ask the casino which particular documents seem to be missing.

Can you do that please?

Editado
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