A menudo se interrumpe, incluso las cuentas están equivocadas. El sitio es inestable. De hecho, hoy no funciona. Por lo demás, es como todos los demás. El juego se maneja mediante un algoritmo, incluso la ruleta en vivo.
So do I understand it correctly that the casino website doesn't run smoothly for you?
después de haber depositado y perdido alrededor de 3500 euros me bloquearon un retiro de 900 euros con una solicitud absurda. No entiendo por qué quieren un documento sobre el cierre de mi cuenta Revolut. ¿Qué tiene que ver con la documentación de la identidad de la persona? Entre otras cosas, tuve que explicarle que Revolut abre online y el banco tiene algo que ver.
En los últimos días el servicio ha ido mejorando
El problema se resolvió gracias a la capacidad del personal apoyando a los jugadores.
Great! Thank you for sharing. What was the problem anyway?
Era un problema de verificación de cuenta que se me estaba complicando porque tenía depositadas las tarjetas de crédito virtuales de un solo uso de las cuales ya no tenía los datos. El personal me enseñó a recuperar los datos de las tarjetas que me pedía el cliente financiero y solucionamos. Sin sus consejos no lo hubiera logrado.
At least you know for the future cases. Casino usually need to verify the payment method you use to make deposits so you should always save info even about the virtual cards 👍
This is supposed to be a casino? It's a joke. For 10 days I have been waiting for the approval of the payment of PLN 13800. The staff all the time write that they have technical problems ... They write everywhere that the boomerang is a scam and you recommend this casino ...
Hello,
I can understand it's an unpleasant situation, but we consider withdrawal within 2 full weeks as an acceptable period even when dealing with a player's complaint.
We have chacked other vital points and evaluated this casino as follows:
In general, this casino possesses a good reputation but the player should be cautious when it comes to revenues (meaning they may have a problem paying a large sum or with payments in general) and unfair terms and conditions.
I do not want to sound impolite, but have you checked this information before playing there, please?
Do I get it correctly that your withdrawal is now "accepted"?
The 10 days status is pending .... How can you say he has a good reputation when he is having problems with payouts? How did they get a license?
Hello,
it does not necessarily mean that this casino has any problem with payment.
Feel free to submit a complaint and if our complaint team finds something shad and unfair even the overall rating score may drop.
You can see that there is not a single unresolved complaint, meaning that the casino always solves every problem:
Regarding the license, each casino simply chooses the licensing authority, applies for it, and if the casino meets all the legal requirements the deal is struck. The casino can be stripped of its license in case it acts highly unprofessional and unfair, but such an accusation must be brought to the licensing authority and prooved true.
I can't withdraw funds within a few days. write technical problems and also introduced a limit for withdrawal of funds.
Hi, how many days is several days ? We give casinos 14 days to make a withdrawal. I assume that support wrote you that it is due to technical problems. As for the withdrawal limit, what is it, how much can you withdraw, because according to your website it is 500 euros per day.
I will wait for your answer.
I have requested confirmation of registration and statement from the card account in 30 days???? is it legal??
You have requested, haven't you? Well, why not?
Even casinos ask for banking statements, their range usually depends on the specified time frame through which deposits were made.
Do you perhaps need any help?
Yes, i need help
Fine, I'll do my best to help you.
Can you explain what you seem to need help with, please?
If you are still concerned about the legality, though, consult with a lawyer. According to your previous post, it seems you need to provide a banking statement showing card operations for the last month, I believe I already answered that. I'm also convinced you may hide all transactions not associated with the casino in order to keep your history more private.
Is there perhaps anything else, please?
good afternoon. where you can apply for a complaint. provided the casino extract from the card and the phone bill. they don't. I explained that I can't provide the utility bills. answer killed: give the gas bill.
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
Hemos puesto en marcha esta iniciativa con el objetivo de crear un sistema global de autoexclusión que permitirá que los jugadores vulnerables bloqueen su propio acceso a los sitios de juego online.
Una plataforma creada para mostrar el trabajo que llevamos a cabo para hacer realidad una industria del juego online más transparente y segura.
Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
En breve te redirigiremos al sitio web del casino. Debes esperar un poco. Si usas un bloqueador de anuncios, comprueba su configuración.
