hace 1 año
Si quieres hablar de cualquier tema relacionado con CampoBet Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre CampoBet Casino
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hace 1 año
no verifican la cuenta y no pagan
Traducción automática:
hace 1 año
Therefore you submitted the complaint which allows us to go through the process and help you out if possible.
Just please, mind my question in this thread. I guess we could use an explanation regarding your CampoBet-related problem.
hace 1 año
finalmente mi cuenta fue verificada y esto sucedió después de publicar una queja aquí en el sitio.
sin embargo todavía estoy esperando recibir
Traducción automática:
hace 1 año
Hi.
It's better than nothing 🙂. No, seriously - passing the KYC is the most important part, without it, you would never have a chance to withdraw. Let me know how it continues!🤞
hace 1 año
No entiendo por qué es tan difícil, y parece que lo usan como una excusa para no pagar, ya que podrían solicitar una verificación antes de que el cliente haga el primer depósito. Sería justo que solo pudieras depositar si puedes. para retirar
bueno me verificaron y hasta el momento no he recibido
Traducción automática:
hace 1 año
You can always ask the casino to verify you before the first deposit is made. It's not standard because many players don't want to be delayed from the play, and it also brings additional occupation to the casino. By verifying the winners only, they save time.
What is the last update you got from the casino, please?
hace 1 año
¡20 días y no verifican la cuenta y no procesan el retiro, y apenas responden correos electrónicos!
Solo respuestas automáticas, ¡el chat no sirve!
Traducción automática:
hace 1 año
estamos en el mismo barco amigo empresa LIXO!
Traducción automática:
hace 1 año
Logré recibirlo pero no fue fácil, sugiero abrir una queja aquí en el sitio
Traducción automática:
hace 1 año
Hice un depósito normal en la plataforma y según lo solicitado envié los documentos de identificación, ya pasó el plazo que marcaron para realizarlo y mi cuenta aún no puede realizar un retiro, necesito medidas urgentes! Porque no es posible que en pleno 2023 haya casinos con tanta reputación prácticamente perjudicando a sus clientes, parece que su intención es retener hasta el último dinero que tienes, el correo electrónico y el chat en vivo no sirven, espero que alguien lo haga. algo para mi
Traducción automática:
hace 1 año
Hi, so how long does the account verification process take ? When did the casino give a deadline ? Sometimes this process can take longer as casinos consider it very important. Of course, I understand that if you were given a deadline, you would expect this process to be successfully resolved and you can deal with your approval of your withdrawal.
However, I also see that you have already managed to file a complaint with us and so we will continue to wait to see how your case develops. Of course, I would recommend you to cooperate with the casino and send further documents if necessary and if you are contacted. This will probably be the easiest way to verify your account. Also, as part of complaints, I have noticed that other players have had similar problems where the casino has tried to resolve the situation. As an example I can mention this case: https://casino.guru/campobet-casino-se-the-player-struggles-to-verify
but there are others, so if you're interested, you can check them out here: https://casino.guru/complaints
If anything changes and you receive any new information as part of the account verification process, you can update us on the forum and also add more information to Veronika's complaint.
I hope that your situation will be resolved as soon as possible and there will be no further problems. 🙂
hace 10 meses
Hi, i opened a complaint here too already
but they keep making excuses since 2 weeks and not paying out my amount
they saying its a payment provider glitch and always telling me to request it again
hace 10 meses
Hello. Sorry to hear about your issue with this casino. You have done the right thing to submit a complaint. Unfortunately, due to the fact, that the full14 days from the day you have requested the withdrawal, has not passed quite yet, our complaint team couldn't start working on it. Tomorrow is another day, though, right? And if you still haven't received the money, our team will investigate and do everything for this issue to be solved. Have you got, by any chance, an update from the casino? Let us know please.
Editado por el autor hace 10 meses
hace 10 meses
Hi Romi,
thank you for reaching out
The timeframe will be passed this afternoon,
There are no updates from Campobet they keep finding excuses every time the withdrawal fail.
Nobody answers email and on chat there is no really help.
hace 10 meses
Hi. Yes, you are right. Our complaint team will start to investigate as soon as your case will be on their "to do" list, let's say. So 🤞 for the best result and please do not forget to inform us if you have any updates 😉.
Editado por el autor hace 10 meses
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hace 10 meses
Hi Romi,
My complaint passed 14 days but still no input from campobet into my complaint here can this be taken further and also campobet to involve?
Editado por el autor hace 10 meses
hace 10 meses
Hello there. I can see in your complaint that it was resolved. So as you can see, luckily it was just a little delay and in the end everything worked fine, don't you think so? I am very glad you have received your money. Very positive news indeed 🙂. If you like to write about your experience, please do so by following this link 👈. Maybe you will help some other player by doing so. Let us know how did you go. 👍
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