Hola, sí, he visto cómo avanza tu queja. Parece que el casino no quiere involucrarse en el caso, lo cual es una lástima, porque en mi opinión es un problema trivial. También he visto que ya ha enviado varios documentos relacionados con su nueva cuenta bancaria. Absolutamente no entiendo dónde el casino podría tener un problema.
De todos modos, me pregunto si el casino te dará una respuesta o si volverás a esperar en vano que te pidan lo que ya has enviado 4 veces.
Asegúrese de mantenerme actualizado ya que me gustaría ver qué se le ocurre al casino esta vez.
Hi, yes, I've seen how your complaint is progressing. It looks like the casino doesn't want to get involved in the case, which is a great pity, because it's a trivial problem in my opinion. I have also seen that you have already sent several documents concerning your new bank account. I absolutely do not understand where the casino might have a problem.
Anyway, I wonder if the casino will give you an answer or if you will again wait in vain for them to ask you for what you have already sent 4 times.
Please be sure to keep me updated as I would like to see what the casino comes up with this time.
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