hace 3 años
Si quieres hablar de cualquier tema relacionado con Ditobet Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre Ditobet Casino
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hace 3 años
El casino ha recibido un número cada vez mayor de malas críticas y quejas en los últimos días y semanas.
El casino confisca ilegalmente las ganancias de los jugadores y congela las cuentas. Esto es un crimen sistemático.
¿Por qué el casino todavía tiene una reputación de 8.1? Esto es engaño y necesita ser cambiado.
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ResponderCitar2
hace 3 años
Hello,
if we find that the casino is using any unfair practices - preferably by dealing with complaints, because the user rating score is kept separately from the casino's reputation, we will change the score accordingly.
I hope we will be able to help with your complaint, I'm just not sure, if your complaint is related to sports betting, please?
hace 3 años
No, its not. My complaint contains also winnings from Live Casino. Of course I did also some bets but won also a high amount of money in Casino.
I mean you can not consider the user reviews separately.
When you have 8 negative 1 Star complaints with a total Rating of 2,1, you can not give the casino a reputation of 8,1. It makes no sense.
Its proven by many Reviews on trustpilot and as well as in your Platform that the casino confistcate winnings from many players.
This is crime.
ResponderCitar1
hace 3 años
Thank you for the confirmation. It's just that we do not deal with sports betting, so I want to make sure this is not the issue.
We also, and now I'm getting back to the ratings, do not incline to get into consideration anything that we can't evaluate with certainty. We are only interested in provable pieces of information - such as complaints submitted via our resolution center. I'm sure you can understand that user reviews are completely unprovable and hence kept separately. Though we understand that user reviews can be handy for several players so we try to keep some standards and approve only those that provide some value for example.
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