Hey
Just followed the menu, support tab! All good, happy it helped you, anytime. 👍
Regards
Pickle.
all links from menu 3 hours ago was dis activate 😉 only via profile menu you could reach support 😉
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It's great that you finally managed to get in touch with the casino and that Pickle helped you. Maybe there was just some technical glitch when the links from the site didn't work for you, but that's just my guess.
However, how long did it take you to verify ? Was it right away and you didn't have a problem with any documents ? What is your experience so far in this casino ? 🙂
well... my experience with Galaktika N.V. 🙂 all casinos owned by Galaktika N.V. are big joke 🙂 do not play in Galaktika N.V. casinos 🙂 all... no matter what software is have abuse rules and can freeze you money for 30 days without reason 🙂 if you win in one Galaktika N.V. Casinos they will have you data and will ban you in every casinos (use all rules against you... waiting 30 days for money 🙂 ) deposit instant, withdraw? 30 days 🙂 They say this is KYC unfortunately for them KYC not exist on CURACAO xD so they are lying about KYC 🙂 god for us (for customers not for affiliant site like casino guru 😉) there is something like Omnibus directive... and if you try to convince people that 30 days waiting for money is KYS rules you can lost 10% of you profit because it is against customers 🙂 And what experience so far with Galaktika N.V. you have? 🙂
Why did this casino receive such a high rating? Especially since it is a new casino on the market.
Can someone from Casino Guru officials answer this question for me? (:
Hi thank you for describing your experience, but I had the impression that you might also have a good experience with Drip Casino , when you verified yourself here.
Nevertheless, my experience is nonexistent. I'm just an admin on the forum and I don't use to play in casinos. For me it's a waste of money, so I have zero experience so far and probably won't have any other. 🙂
Why did this casino receive such a high rating? Especially since it is a new casino on the market.
Can someone from Casino Guru officials answer this question for me? (:
Hi, I will add here a guide that will tell you how we rate casinos and you will be able to make an opinion why it is so high. Just click here.
I would also like to add that we've thoroughly reviewed Drip Casino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors.
Quite a lot of factors influence the safety index of the casino itself and nobody gets it just like that. 🙂
Because this rating is fake 🙂 You know why? 🙂 you have answer from Jaro (forum admin) in my answer 🙂 they dont play in casino 😉 and what is business model Casino Guru? 🙂 They earn money on you lost in to casino 😉 So... if they will describe fair situation nobody will register from affiliate links and Casino guru dont earn money on you lost to casino 😉 all internet casino/bookies rating based on affiliate/reflinks are fake and use sociotechnique to get you money 😉 If you for example feel positive/good you are able to lost more money without control 😉 this is main trick used by casino and site like casino guru 😉
I don't understand how you figured out that the rating is fake. After all, every player has the option not to play in the casino. No one is forced to deposit money.
Anyway, we get offers from various casinos every week. They offer us money for increasing their rating or to start promoting them in TOP casinos for specific markets. We never accept such offers. All the ratings and standings are based on many tests and reviews done by real human-beings (not robots) and we do these tests couple times per year.
I can also outline- fundings and income:
We created the biggest list of casino reviews in the world and we regularly update this list to make sure that the ratings are still valid.
We recommend different top casinos to players based on where they come from, because for example a casino that is great for German players doesn't need to be too good for players in Argentina etc. So we try to create a unique top casinos list for every country. When players go to play to these casinos and eventually lose, we get a commission from it.
We never tell the players to play in a casino, because you become rich, we actually say that you eventually lose, but we also know there are people who simply love casino games. We believe that it's better for those players to play in decent casinos who will pay the winnings in case the player is simply lucky instead of making stupid excuses and voiding the winnings. That's why CasinoGuru was created - to provide honest online casino reviews.
The income we have also enables us to do a lot of activities that we don't get paid for - for example we have the Complaints resolution center where we help players to get their winnings from casinos. We don't take any commission for it so when the player gets paid, they get 100% of the amount. We also have an academy for people who'd like to start their carrier in online casinos and even for online casinos workers who'd like to improve in their job.
We also invest into Global Self Exclusion initiative. The goal is to create a tool that would allow players to self-exclude in all casinos in the world (we could use our large casino database for it).
It is really that simple - we get commissions, though I'm personally convinced the process is fair and serves the main principle we hold the most important - to be fair and square - with anyone.
Take a look at the huge discrepancy in customer reviews on casino guru and trustpilot about a casino like spinbetter. This is just one of many where this situation occurs. (:
I've been wondering about this for a long time, but I preferred to keep it quiet ;>
all this kind site have one buisness model... earning money on you lost 😉 they get profit from you lost 😉 even forum bukmacherskie earning money on you lost via affiliate agreement with bookies/casinos 😉 You will not lost money if you not deposit money so them must upgrade casino rank 😉
Verify take 30 days as i mentioned 🙂 if you try withdraw money they will verify you account with 30 days 🙂 i try to withdraw money and it started xD verification 30 days and withdraw canceled xD what now? 🙂 what is you answer about "verification"? 🙂
half true is always fake 🙂 all ranking based on business model like this one (earning money on people lost) are fake 🙂 for example all casinos from Galaktika N.V. block withdraw for 30 days. Where is info about this? 🙂 There is more "hidden" information about casinos by casino guru 😉 Casino Guru earning money on people lost to casinos? 🙂 Yes or no? 🙂
Take a look at the huge discrepancy in customer reviews on casino guru and trustpilot about a casino like spinbetter. This is just one of many where this situation occurs. (:
So if there is a big difference in reviews between CasinoGuru and Trustpilot, that's fine. Every player has the opportunity to decide whether to play at the casino. You can look at information from multiple sources, it's just better. Just because there's a difference doesn't mean the reviews would be fake. It is quite important to realize how many reviews are submitted there and here and each one is approved or rejected by persons under certain rules.
Verify take 30 days as i mentioned 🙂 if you try withdraw money they will verify you account with 30 days 🙂 i try to withdraw money and it started xD verification 30 days and withdraw canceled xD what now? 🙂 what is you answer about "verification"? 🙂
What do you think it should be ? The casino extends your verification, not us. We're not the casino. Why didn't you file a complaint? Our team would have tried to help you and look into your case. Because what you're doing now is just coming in here and complaining.
So if you want something to be done about it, you have to do something about it.
half true is always fake 🙂 all ranking based on business model like this one (earning money on people lost) are fake 🙂 for example all casinos from Galaktika N.V. block withdraw for 30 days. Where is info about this? 🙂 There is more "hidden" information about casinos by casino guru 😉 Casino Guru earning money on people lost to casinos? 🙂 Yes or no? 🙂
I think we provide enough information about casinos. We can't provide everything, and just because you have a problem doesn't mean another 1000 players have it. If you look at the complaints based on this casino you might see what issues are occurring and that's a pretty significant source. What hidden informations do you think are on this page ?
Anyway, I think your last question is answered clearly.
Today I received a promotional code for a no deposit bonus from this casino.
Of course, the same pattern was repeated again. Last spins and a big win with FS.
Then another big win during the wagering of bonus. And in a moment we have to take everything from you so that you do not exceed 25% of the wagering of bonus. My suspicions only confirm the rule that this casino should be avoided.
All that's left to do is set the auto spins, buy some good popcorn and have a lot of fun (:
Edit:
To sum up: On over 13000 spins my maximum win at this casino is 384x.
This casino needs to be boycotted. Avoid it like the plague, don't play and don't let these scammers who operate on an outdated license make money. :)
I think you've been given enough hints not to play here and this was probably the last straw. If you feel like you're repeating the same thing over and over again, the best thing to do would be not to play here as you yourself announced. Another decision would probably be pointless. 🤔
I think you've been given enough hints not to play here and this was probably the last straw. If you feel like you're repeating the same thing over and over again, the best thing to do would be not to play here as you yourself announced. Another decision would probably be pointless. 🤔
Of course I stopped playing there - with my money. Did you take into account that I wrote that I received a free promotion? This casino will be boycotted by me through all possible access channels and let my warning to other players be helpful. (:
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