Tema general sobre Fonbet Casino

I've been waiting for more than 72 hours for my account to be verified and I've never been able to verify it... they just delay me so I can't withdraw my money... it's probably a scan site where customers deposit and can't withdraw!

Hello, did the casino tell you why your account cannot be verified? Were any of your documents rejected, or are you just waiting and nothing is happening? 

I would give them some time because casinos may not be so quick to verify if they have a lot of requests. 

We give casinos 14 days for these processes. 

If nothing happens, we will try to help you.

Do you think you can handle it?

let's wait another 7 days to see if they solve anything... every time they ask for 72 hours and they don't solve anything...

vamos aguardar então mais 7 dias para ver se resolvem alguma coisa.. toda vez eles pedem 72 horas e nada de resolverem..

So, was the document neither rejected nor approved? Of course, I think you should wait a little longer, and if it's getting close to 14 days, then open a complaint.

I don't have a better solution at the moment.

Good afternoon, I've been waiting for more than 14 days... they won't answer me, they won't check my account, they won't let me bet or withdraw my money... it's like platform scanning

Boa tarde, estou aguardando a mais de 14 dias.. eles nao me respondem, não verificam minha conta, não me deixa apostar e nem sacar meu dinheiro.. isso esta parecendo plataforma scan

Well then, if it's been going on for so long, I would file a complaint.

Here's the link ⬅️

When you say "they won't check my account," does that mean you still haven't passed verification?

Did they give you any reason for this whole situation?

they just won't answer me... this is a scam.

eles simplesmente não me respondem.. isso esta caracterizando golpe isso sim

Okay, but you can't see it in your account if they approved or rejected something from your documents?

no, i used to contact them and they told me to wait... now when i contact them they don't even answer anymore...

não, eu entrava em contato eles mandavam aguardar.. agora quando entro em contato nem respondem mais..

Then it would be best to wait for our team and see how things develop.

There is probably nothing more we can do if they are not communicating with you, which is a shame because it is often important for players to know what is going on.

This casino enjoys a very good reputation from Guru, so I wonder why? The bonus terms and conditions are completely unfair, as are the T&Cs. You're monitored, and the casino doesn't even respond to complaints. This casino doesn't understand responsible gaming; I've closed my account several times, using very strong language, and I've always been able to get it reactivated. Five out of six complaints are negative. But you award the casino a high security index and a perfect rating. Why?

Dieses Casino genießt eine sehr gute Reputation von Guru, warum nur frage ich mich? Die Bonusbedingungen sind total unfair, die AGB ebenfalls. Man wird überwacht und auf Beschwerden hier reagiert das Casino nicht einmal. Verantwortungsbewusstes Spielen kennt dieses Casino nicht denn ich habe mehrmals mein Konto geschloßen mit sehr deutlichen Worten und konnte es immer wieder reaktivieren lassen. Von 6 Beschwerden sind 5 negativ. Aber das Casino wird von euch mit hohem Sicherheitsindex und einer perfekten Bewertung geschmückt. Warum?

Please know that no user reviews are counted in the safety index of any online casino in our database.

The safety index can be lowered by many factors, and one of them is when a casino doesn't reply to the complaint and it gets unresolved.

So, to do something about it, especially if you experience this kind of issue with closing your account, you need to file a complaint here, as Radka suggested to you before.

Have you thought about it?

Yes, unfortunately. Apparently, you don't give a damn about the players' experience. The main thing is that the casino meets a set of compiled criteria that are of no interest to the customer! It's wonderful that you rate the casino as safe, but as a player, that doesn't interest me at all, since most of them are. I assumed the website was about honest reputations, but I know that now. What do I have to do with Radka? Who is she, and what did she tell me? I just left a comment here. Given all these circumstances, I don't want to look for casinos here anymore, because your reputation doesn't match my experience at all, and that's the case with all the casinos I've discovered and played at. I'd rather go to Askgamblers or Casinomeister. Bye.

Ja leider, anscheinend ist es euch scheißegal wie die Erfahrung der Spieler ist. Hauptsache das Casino erfüllt eine Reihe zusammengestellter Kriterien, welche für den Kunden uninteressant sind! Ist ja wunderbar dass ihr das Casino als sicher bewertet, interessiert mich als Spieler aber überhaupt nicht da die meisten sicher sind. Ich ging davon aus, es handelt sich auf dieser Website um ehrliche Reputationen, dies ist nicht der Fall das weiß ich jetzt schon mal. Was habe ich mit einer Radka zu tun wer ist das und was soll sie mir gesagt haben ich habe hier doch erst ein Kommentar hinterlassen? Unter all diesen Voraussetzungen will ich mich nicht mehr hier nach Casinos umsehen da eure Reputation sich überhaupt nicht mit meiner Erfahrung deckt und das ist bei allen Casinos der Fall, die ich hier entdeckt und bei denen ich gespielt habe. Ich gehe dann lieber zu Askgamblers oder Casinomeister. Bye

No worries at all.

Wishing you a lovely time.

I don't know why you insist on defending these casinos that end up ruining players with addiction, or maybe I do know.

Maybe everyone with a high rating should have a low or very low rating like this one, or maybe not everyone?

This is the worst casino I've ever come across, and you're determined to cover it up.

???????

Perhaps you should start with explaining what exactly happened to you at this casino and not with accusing us.

What do you say?

Hi, I'm currently having the exact same problem. I was able to withdraw €1200 without any issues before, but then I had to re-verify my account, and nothing is happening.

Hi, ich habe aktuell genau das selbe problem konnte vorher ohne Probleme 1200€ abheben danach musste ich mich erneut verifizieren aber es tut sich nichts..

When did you start with this process, please?

The verification process was completed, after which I was able to withdraw €1000 daily. Now, after the third day, it's only €100 daily. This is something you shouldn't experience from a reputable sports betting/casino provider.

Der Prozess der Verifizierung wurde abgeschlossen danach konnte ich täglich 1000€ abheben jetzt nach dem 3 Tag nur noch 100€ täglich sowas sollte man von einem seriösen Sportwetten/casino Anbieter nicht erfahren dürfen