I’d avoid this one.
non existent Live chat/support, just a buggy AI that won’t transfer you to a human.
support email address also doesn’t respond.
winnings from bonus spins just not showing up in your balance or cancelled without you doing so.
Hmm, I wanted to ask what the reason was for the bonus winnings being canceled, but if they don't reply and don't tell you anything, then you probably don't know either. Did you try to find out for yourself if you might have broken something? Did you have a chance to withdraw money here?
Hmm, I wanted to ask what the reason was for the bonus winnings being canceled, but if they don't reply and don't tell you anything, then you probably don't know either. Did you try to find out for yourself if you might have broken something? Did you have a chance to withdraw money here?
Well yes I’ve sat in the live chat for hours waiting on somebody, nobody comes and they don’t answer emails. Can’t do much else
It occurred to me that if you don't know anything and no one is responding, you could try filing a complaint with us.
If they took your winnings and you feel that it was unfair, and especially if no one is saying anything, then it's probably not right.
So I would probably try this route.
I’ve had and I’m still having a very positive experience with Casino Monaco Jack. I don’t really understand why some people complain, because every time I’ve used the live chat, the support agents have replied quickly and have always been very friendly.
I’ve been registered for one month and my account is verified. My documents were approved within 24 hours, and I was even able to make a withdrawal without any issues!
Overall, I’m really happy with them! 🙂
Thank you for joining us here. I'm glad your experience was a positive one. 🙂
Did you know you can submit your own casino review? Just in case you were interested: https://casino.guru/casino-reviews#/reviews/create
One thing, though: may I know which payment option you prefer for withdrawals? 24 hours for approval sounds great. Hence, I would like to know which payment option works so well for you.
No entiendo la mala reseña anterior. El soporte está disponible con un solo clic y no es IA. Incluso me completaron el KYC en el chat en vivo, y ahora estoy en proceso de retirar 100 €.
He tenido, y sigo teniendo, una experiencia muy positiva con Casino Monaco Jack. No entiendo por qué algunos se quejan, porque siempre que he usado el chat en vivo, los agentes de atención al cliente han respondido rápidamente y siempre han sido muy amables.
@ Kwasny
¿Y recibiste todo lo que ganaste en el primer pago?
noticias
Después de enviar anoche una queja oficial con todos los detalles al Casino Monaco Jack, hoy me aseguraron que puedo retirar todo el saldo en cuotas.
Espero que todo salga bien y no tenga que presentar ninguna queja aquí.
He tenido, y sigo teniendo, una experiencia muy positiva con Casino Monaco Jack. No entiendo por qué algunos se quejan, porque siempre que he usado el chat en vivo, los agentes de atención al cliente han respondido rápidamente y siempre han sido muy amables.
What about the withdrawals, though? Tell us more, please.
Please let us know whenever you receive all the winnings so your complaint can be closed then.
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