hace 1 año
Si quieres hablar de cualquier tema relacionado con PlayPix Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre PlayPix Casino
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hace 1 año
Durante más de 15 días he intentando retirar mi dinero de mi cuenta de PLAYPIX, Y NO SE PUEDE, he pedido en varias ocasiones que me ayuden y solo me dicen que espere 72 horas, ya ha pasado más tiempo y nada, envié documentos requeridos, mi cuenta está en verde verificada, pero siguen rechazando mis retiros. PARECE UNA ESTAFA, UN FRAUDE ESA PÁGINA TENER CUIDADOOOOOOOO
hace 1 año
What reasons did they state for those rejections, please? Sounds really weird!
Editado por el autor hace 1 año
hace 1 año
Por favor ayúdenme a retirar mi dinero 🙁 ya gaste mucho y quiero retirar lo poco que me queda 🙁
hace 1 año
Hello, what's your problem when you can't withdraw your money from the casino? Have you verified your account yet? How long has it been that you can't withdraw?
I will wait for a response.
hace 11 meses
Playpix es confiable al momento del retiro de dinero ?
hace 11 meses
Hi, I'm not sure if I can answer this question since I don't play in casinos. But it's always best to do some research on a casino before you go there. I have tried to check it out as well, but we don't have much from players about this casino yet, for example in the form of user reviews or complaints.
However, are you going to play here or have you already played there and are waiting for your withdrawal and that's why you are asking ?
hace 11 meses
voy a jugar
hace 11 meses
Would you be more specific, please? Jaro's trying hard to cover all aspects of your question, yet surely he could use a bit of cooperation 😉.
I'll try that with a certain level of simplicity:
Is this somehow a theoretical question? I must say that reliable advice would be needed from fellow players from the same country. 🤷♀️
hace 11 meses
Hola, uso playpix desde hace mucho tiempo y nunca tuve problemas para retirar o hacer KYC, pero desde que inició este mes de diciembre ha estado presentando muchos problemas con respecto a los retiros, si tu cuenta es limitada te bloquean el retiro y usas los términos del sitio para no pagar el dinero. Hay casos de personas a las que les robaron más de 40k de su cuenta y cuando preguntaron en el chat qué iba a pasar con el dinero atrapado, el chat simplemente dio la excusa más patética que he visto en un chat de casino que fue "Tu El dinero no será devuelto y será donado a organizaciones benéficas". Califique mejor este casino porque ya no es confiable. 
Editado por el autor hace 11 meses
Traducción automática:
hace 11 meses
Hi, after reading this I would recommend you to file a complaint straight away because if the casino gives you a reason for not paying you money and donating it to charity, then it's definitely not right.
You can file a complaint here on this link and I firmly believe that the team will be able to help you.
Are you in ?
bruno1007l
hace 9 meses
Hi!
What makes you think the casino is trying to prevent you from withdrawing?
Maybe there is a reasonable explanation or perhaps some sort of support for you, but I'd say we need a proper explanation of the whole situation.
Care to answer a few questions?
Are you fully verified?
What was the last thing you discussed with the casino, please? And finally, are you aware of any accusation against you, like breaching some casino rules, and so on?
hace 7 meses
Es play pix y es necesario que la cuenta esté verificada para hacer el retiro?
hace 7 meses
Hello, could I please know what casino it is because I haven't found anything like what you wrote. Have you contacted the casino when you should get the money ? Do you have a verified account ?
We give casinos 14 days to settle withdrawals and you're just starting out, so I wouldn't worry right away.
Let me know.
hace 7 meses
Es normla que se demore más de dos días el retiro que hize en play piz?
hace 7 meses
Thanks, I've moved your posts under the casino you're talking about. As for the verification itself, most casinos do it on first withdrawal, but it's not always the rule. When a casino asks for it, you have to pass it successfully to be able to withdraw, that's why I asked. If the casino hasn't said anything about verification, then they probably won't ask you to do it yet.
However, if you ask the support about your withdrawal, will they tell you why you are not able to withdraw ?
hace 7 meses
Dice que se habilita la opción de retiro pero cuando solo verifique mi documentación de identidad pero ya estoy retirando sin la verificación ahora solo estoy esperando ah que llegue el dinero a mi cuenta bancaria
hace 7 meses
I see, so it looks like verification will be necessary in this case. But let's see if the casino comes up with this requirement. Whatever happens, let us know in the complaint and also here. 😉
hace 7 meses
Tengo una duda disculpe: el día 4/4/2024 realice una retirada de dinero de 190 bs equivalente a unos 27 dólares.
El problema es que ya paso mucho tiempo y se que debo esperar hasta 14 días. Pero quisiera saber que pasa si después de 14 días aun no me entregan mi dinero.
Donde podría reclamar disculpe.
hace 7 meses
Hi there!
I would like to say that I'm astonished you are familiar with the 14 full days rule the Complaint Team adhere to.
This is very unusual, so I think you deserve a big 👍 thumbs up! 🙂
Though, I'm sorry your withdrawal is delayed. Well, to respond to your question:
The most convenient development would be that the casino pays the money in the meantime.
Alas, all is possible, so, in case the casino fails to pay out the amount, the complaint handler, meaning the complaint specialist caring for your complaint will do his best to get in touch with the casino representative in order to investigate the problem. Once the issue is clear and obvious, he focuses on the solution.
Let's just hope the complaint won't be necessary. I see the time is getting short, but hold on!
Will be here for any news you have.
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