I have spent hours verifying my account. It rejects pay out almost immediately. But even after being told I was good. It has left my pay out in pending for ever.
Hi!
Just in case the others would appreciate another description, I'd like to add the complaint's overview on this:
"The player from Alberta faces issues with the casino as they mistakenly created an account with an incorrect email address, causing problems with communication. After spending significant time on verification and facing multiple payout rejections, the player’s funds remain in pending status without explanation."
In order to proceed further with the complaint, kindly respond to the mediator and continue providing details 👈
I, for instance, think it would be great to mention a timeline. Just an idea. Good luck getting the resolution soon!
Keep us posted about the details here on the forum, of course.
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