hace 1 mes
Si quieres hablar de cualquier tema relacionado con SpellWin Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre SpellWin Casino
hace 1 mes
Muy buen casino, con muchos juegos, muchos bonos, la verificación de cuenta demora aproximadamente 2 días, juegos con RTP, solo un problema el retiro demora mucho, tienes que esperar más de 48 horas, y a veces incluso más días. Solo he cobrado una vez. Los otros retiros tardaron tanto que revertí los retiros, actualmente tengo otro retiro pendiente desde hace 2 días, si te sobra dinero vale la pena esperar y jugar en otros sitios mientras esperas, si no, no vale la pena ya que tu dinero estará atado por días.
Traducción automática:
Borrado
Publicado por ADRIELDOMINGOS se ha borrado
hace 1 mes
Muy buen casino, con muchos juegos, muchos bonos, la verificación de cuenta demora aproximadamente 2 días, juegos con RTP, solo un problema el retiro demora mucho, tienes que esperar más de 48 horas, y a veces incluso más días. Solo he cobrado una vez. Los otros retiros tardaron tanto que revertí los retiros, actualmente tengo otro retiro pendiente desde hace 2 días, si te sobra dinero vale la pena esperar y jugar en otros sitios mientras esperas, si no, no vale la pena ya que tu dinero estará atado por días.
Traducción automática:
hace 1 mes
Hello,
so it seems that aside from the other player experiences, PIX worked for you in the past. Is that correct?
The idea of switching casinos while the withdrawal is taken care of sounds good, I'd say.
hace 1 mes
Publicado por ADRIELDOMINGOS se ha borrado
hace 1 mes
As far as I understood, the other person also mentioned the withdrawal's been processed for several days. Did anyone from the casino explicitly confirm the PIX "does not work" anymore?
I'd like to avoid mistaking delay with the non-functional withdrawal option. How long have you been dealing with the payout, please?
Borrado
Publicado por ADRIELDOMINGOS se ha borrado
hace 1 mes
Dear ericleo,
Thank you for your review and for sharing your experience with Spellwin Casino!
Regarding your concern about withdrawal processing times, we kindly refer you to our Terms and Conditions, which state: "6.6. All withdrawal requests are processed within three (3) banking days, but there are cases where these timing[s] can be longer, depending on payment channels, additional account checks, and public holidays."
We noticed that your withdrawal request was placed on January 26th, which was a non-business day. Today is January 28th, so your request is still within the mentioned timeframe, and there’s no need to worry. Rest assured that we are processing your withdrawal as quickly as possible, and we appreciate your patience.
If you have any further questions or concerns, please don’t hesitate to reach out to our support team, who are always happy to help.
Best regards,
Spellwin Casino Team
ADRIELDOMINGOS
hace 1 mes
Dear ADRIELDOMINGOS,
Thank you for your feedback.
We’re not entirely sure if we fully understand the issue you’re experiencing, but we’ve reviewed all details regarding Pix payments, and everything is functioning smoothly on our side, with no downtimes or issues detected.
Could you please provide us with more details about the problem you’re facing? It would be helpful if you could share your casino account ID or the email address associated with your account at Spellwin, either here in this thread or by reaching out to us at vip.daniel@spellwin.com. Our manager will be happy to review your specific case and ensure everything is resolved properly for you.
Looking forward to assisting you further!
Best regards,
Spellwin Casino Team
hace 1 mes
Los fondos se acreditaron exitosamente después de 48 horas.
Como mencionó nuestro colega, el sitio es bueno y el RTP está ahí, pero el sistema de retiro es aterrador porque toma mucho tiempo.
Atentamente,
Adriel
Traducción automática:
hace 1 mes
Dear ADRIELDOMINGOS,
Great, congratulations on your successful withdrawal!
As mentioned earlier, all withdrawal requests are typically processed within three (3) banking days. However, there are instances where processing times may be longer due to factors like payment channels, additional account checks, or public holidays.
We always strive to process payouts as quickly as possible, but if you ever experience any delays with your withdrawals in the future, please feel free to reach out to our support team. They’ll be happy to check the status of your request and provide more details on the processing timeline.
We wish you continued luck and many more payouts ahead! 😉
Kind regards,
Spellwin Casino Team
hace 1 mes
Spellwin me podrías explicar por qué se canceló mi retiro, ya he realizado retiros por Bitcoin, y el método que deposité fue Pix, pero el retiro de Pix está deshabilitado. ¿Cómo procedo en este caso? 
Traducción automática:
hace 1 mes
Is Pix disabled to make withdrawals in your case?
I can see that the casino representative is pretty active in this thread so I hope that they will be able to fix it.
If the problem still persists, our complaint team will surely look at it. Keep us informed, please.
hace 1 mes
Dear ericleo,
Thank you for bringing this to our attention. Our team has already reached out to you privately to gather more details about your case, and we were able to check everything thoroughly and provide a solution.
If you have any further questions or need additional assistance, feel free to contact us anytime — we’re always here to help!
Best regards,
Spellwin Casino Team
hace 4 semanas
Entiendo que los retiros se liberan en 3 días hábiles, esperaré luego tengo 2 retiros más pendientes uno de 1.000 BRL y otro de 1.900 BRL, gané un buen premio en el proveedor IGGDrasil, apuesta de 1 BRL el bono del juego pagó 1.570 BRL.
Traducción automática:
hace 2 semanas
Dear ericleo,
Congratulations on your great win! 🎉
Just to confirm, all your withdrawal requests have already been successfully processed. We truly appreciate your understanding.
Enjoy your winnings, and best of luck in your next games! 🍀
Kind regards,
SpellWin Casino Team
Editado por el autor hace 2 semanas
hace 2 semanas
Si, todos mis retiros han sido pagados, muchas gracias.
Traducción automática:
