Hola
Tengo el mismo problema que tú. Quería preguntarte si ya recibiste tu pago.
Hola, aún no he recibido mi pago, pero de repente decidieron verificar la cuenta. Esperé 15 días para que me dijeran algo y el chat en vivo me aseguró que no era necesaria la verificación de la cuenta, pero al parecer sí lo es. Ahora estamos esperando que aprueben los documentos.
Sí, a mí también me han pasado 15 días y no ha pasado nada. Me dicen repetidamente por chat y correo electrónico que mi solicitud está siendo priorizada y que hay retrasos. Es lo mismo todos los días. Día tras día, me mantienen esperando y me desaniman.
The same here, i have 3 withdraws of 500 euros each and after 2 weeks i'm still waiting.
@CasinoGuru a casino that is totally scam you put 6.6 that looks correct to you?
Hmm, if the casino continues to behave in the same way and does not address the situations that have arisen, it is certainly important to file a complaint as you have done. I see that there are more complaints open against the casino, so if the casino does not react and pay the players again, the safety index will fall even lower. You just need to go through the process to the end and then it will change based on how it ends up.
Definitivamente vale la pena presentar una queja. Spin 247 hará todo lo posible para asegurarse de no tener que pagar ninguna ganancia.
I disagree. I completed a complaints form and the casino did ask for time to review and then never came back to respond. This happened twice. It's a delay tactic that's all. I still have not been paid nevermind a response after they requested it with Casino Guru. They thieves and it does my head in that they don't have a lower rating. They should not be able to operate in my opinion.
@tomstte how long time you are waiting for withdraws?
Ah ok understoond. And 2 months your payment is still pending or they found another way?
It's still pending
OK then maybe i need to forget these money and is 1500 euros
I disagree. I completed a complaints form and the casino did ask for time to review and then never came back to respond. This happened twice. It's a delay tactic that's all. I still have not been paid nevermind a response after they requested it with Casino Guru. They thieves and it does my head in that they don't have a lower rating. They should not be able to operate in my opinion.
I think the player is on the same wavelength as you, because he didn't get paid either.
I saw that they did not respond to you and therefore not to us, which led to the complaint being closed as unresolved, for which the casino received black points.
In any similar situation, even if the casino does not respond, it is a good idea to file a complaint, because that way the players can warn each other and the safety index will only go down. Surely if a player wants to play somewhere and looks at the forum, user reviews and complaints, he will learn that the players have a problem and the casino does not care to solve it.
Sad but that's the way it is sometimes.
I wish we knew about such things right from the start so we could warn the others.
Hola, ¿ya recibiste tu dinero?
Hola, ¿ya recibiste tu dinero?
Hi,
Interested to know if anyone was paid from Spin247
See their Website has been closed down
Hello, I checked the complaints and saw that some withdrawals were sent to players. However, the casino is closed, that's true, and I saw that they also have a warning about their no reaction policy.
Do you have money there too?
Hi,
Yes I do have money there.
I have previously asked for assistance here and also no response from them.
Sadly, I thought I would recommend filing a complaint, but since they didn't respond, there's probably nothing more that can be done.
Are you still trying to contact them?
But if they don't respond, it will be difficult to resolve, if at all.😕
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