Hola, ¿eso significa que no recuperaste tu depósito? ¿El casino se puso en contacto contigo para decirte si se enteraron o no? ¿Les preguntaste por qué no desbloquearon tu cuenta cuando enviaste lo que necesitaba?
También vi que si esto está relacionado con su queja cerrada, se mencionó que no pudo verificar con el casino hermano y no pudo proporcionar evidencia de que había enviado documentos para verificación. 🤔
Hi, does that mean you didn't get your deposit back ? Did the casino even contact you to tell you whether they found out or not ? Did you ask them why they didn't unblock your account when you sent what was needed ?
I also saw that if this is related to your closed complaint, it was mentioned that you failed to verify with sister casino and you were unable to provide evidence that you had submitted documents for verification. 🤔
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