hace 1 año
I really don't know what to do now
Tema general sobre Svenplay Casino (página 4)
hace 1 año
Uno pensaría que la repatriación sería un éxito, pero no creo que les importe una mierda. Tal vez sea más fácil hacer un depósito de 25e y luego retirar. ¿Qué cantidad de suma tiene actualmente esperando para ser retirada?
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hace 1 año
I'm trying to withdraw $350 which is a lot of money in South Africa. I originally had $30 in the account and the balance got up to $350. My Svenplay account is in USD. Problem is this is happening at a very inconvenient time. $25 is a lot of money here in South Africa as well and I really don't have it. That's the issue. This problem never occurred to me or I would have used an ewallet like Astropay or Muchbetter from the start when I originally deposited.
hace 1 año
Haga una queja, aquí con casinoguru sobre eso, ¡creo que ayudará! https://casino.guru/fi/valitukset
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hace 1 año
Ya no sé lo que preguntan. Me contestan: Proporcionar un extracto bancario que contenga al menos parte del código de 16 dígitos de la tarjeta, tenga en cuenta que debe estar en formato pdf.. Les he proporcionado todos los documentos pero siguen con esta historia. El verdadero problema es que no quieren pagar.
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hace 1 año
Sadly, If I may guess, I would say that the casino's payment provider can't make that transaction because of local issues. I heard such a story before. So they suggested an alternative.
You can ask the casino to change the minimum deposit limit, maybe it would work, I would also ask whether any wagering would be applied to the deposit as well. It's better to be prepared.
Let me know how it goes, please.
Editado por el autor hace 1 año
hace 1 año
Hello,
you simply have to pass the verification first, so you have to send the requested .pdf format of your bank statement. Call your bank and ask for it. It's truly easier to cooperate now because, through the complaint, we allow casinos 14 full days to complete the KYC and send the money.
I would try to solve that on my own for the first 14 days.
hace 1 año
Lamentablemente no puedo hacer una declaración porque tengo la tarjeta desde hace 3 semanas. Envié otra tarjeta (postPay) me dijeron que la verificación fue exitosa pero no me deja retirar. Me siguen pidiendo mi primer estado de cuenta.
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hace 1 año
Did you try to call the bank? I can't believe that the statement has to do anything with the card's issue date. 🤔
What do you mean by the "first account statement", please? Does this refer to the first card? Just want to be sure now.
Would be good if you could paste here the casino's explanation, I think. Preferably in English if possible.
Can you do that?
hace 1 año
Gracias.. Pero después de innumerables rechazos anoche me acreditaron las ganancias.. 🙏🙏
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hace 1 año
So it is a good ending after all! Congratulation! 🎉
Do you think you can explain a bit about what solved the issue? Did they just accept the statement that was refused before? What did you do?
I feel it may help the community, so I'm interested in details. 🙂
Editado por el autor hace 1 año
hace 1 año
Incluso si seguían diciendo que la tarjeta no era adecuada, traté de hacer el retiro de todos modos. Fui a SEFA, puse el iban y las credenciales y como por arte de magia, después de unas diez horas me acreditaron las ganancias
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hace 1 año
So they eventually got back to me and assured me that I won't have to wager the new minimum deposit. I deposited using a wallet and sent them screenshots from the app. I requested a withdrawal and now I must wait for yet another 72 hours. I hope that this time they'll do it.
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hace 1 año
Well, good riddance, I'd say. So sometimes persistence is enough. 🙂
I'm truly amazed you made it because of the casino's very bad reputation.
hace 1 año
So Monday would be the lucky day 🤞🤞🤞. Will wait for your confirmation.
hace 1 año
Finally received my withdrawal! I'm glad to finally put this behind me
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hace 1 año
I can't believe it - awesome news for Sunday! 🎉🎉👍
But I still think that you should try more decent casino.
hace 1 año
Yes absolutely. Before I went to Svenplay I didn't know about casinoguru rankings or askgamblers or anything like that. However I've been using other more reliable casinos like Wazamba and Betinia and they are great. I'm gonna stay away from Svenplay and all the LCS casinos from now on for sure.
hace 1 año
I'm glad that from now on you will pay attention to the reputations, this is what we all in Casino Guru want from players, not quite demanding, eh? 😀
It's nice that you have your favorites, in case you need more options, you can always consult the list of recommended casinos - right here. Set the filters according to your preferences.
hace 1 año
Hello! I thought it would be good to bring here a little experience of this casino.
I made a deposit on the first of December 2022, the deposit was the third and the amount was 200 euros so i didnt have bonus just raw money. I won 4,000 euros then and I still have the same amount in the balance at the moment.
When I tried to withdraw, it said that the account must be fully verified. I sent the documents on the first of December and on Sunday the 4th of December I got a message that the address and identity have been verified, but the bank statement could not be verified because it did not have the bank logo on it (all other casinos have accepted this statement)
let's see if this casino can pay winnings or do i need to contact to mga.
RAW MONEY
I'll update here how it goes!
hace 1 año
Oye. ¿Cuánto tiempo te tomó sacar el dinero de ese svencasino?
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