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Tema general sobre Winz Casino (página 3)

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Lumalee
hace 1 año

I have to admit I was not sure either, yet this explanation is almost perfect. Thank you.

Have you tried to get in touch with your bank, by the way? If I'm not mistaken here, your bank transaction history shows two separate payments, while only one of those made it to the casino account.

I recall a quite similar case; it occurred in a different casino, and the player accidentally confirmed the payment twice since the first authorization looked like it was non-working. Upon confirming the second attempt, though, his banking account has been changed twice. I remember he claimed only the second made it to the casino.

Well, one way or another, I would consult with your bank. Are you up to it?


Radka
hace 1 año

They say I have to contact the company that has charged me, Norwegian authorities and banks are not very happy with online casinos outside Norway, the casinos are aware of this, so they use a third party when I use visa to hide that it is a casino. The second time they charge my account it doesn't happen right away, but after a few days. I contacted the casino with photo evidence and they said they would look into it.

Lumalee
hace 1 año

And is it the same payment provider as the first one, right? Have you tried to contact them, by any chance?

Let us know whether you have any new information, please. From the casino or in general. We would surely like to know about it.

Lumalee
hace 1 año

I see, thanks for the notice.

In any case, it seems like a problem with merchant codes that are not accurate and are used by businesses to conceal the actual nature of the payment. Given how urgent this issue is, it makes sense that numerous players in circumstances similar to your own have been talking about it for some time.

You could check out the thread here 👈 if you would like, or you could just read it without commenting. Sadly, not all players have received their deposits back, though some of them have been successful.

It's just an idea, though.

Novik
hace 1 año

Yes the verification at a crypto casino isn’t ideal, but they are legit. Fitst

time deposit of $200 I cashed out a few hours later for over $4,000 and I got paid every cent. Wild.IO and cryptoslots.com have been good for paying out. Not the best customer service and sometimes it can be right but then when it’s loose

its very loose

Wideman18
hace 1 año

So you have better experience with this casino than the player to whom you replied. Did you have to do any verification here or not ? Did you use crypto as a payment method ? Did you also play with some bonuses or you don't like them ? 🙂

hace 1 año

Hi just wanted to let you know that I received an email today saying that due to some updates on their terms players from Cyprus are not accepted anymore.

charisari
hace 1 año

Hi. Thank you for this information. I will pass it on to our data team so they can check it out.

hace 1 año

I used to love this casino but they have lowered the rtp on many of the games they offer.

They switched from labeling slots rtp% to house edge% I guess they figured most people wont math. I noticed lots of slots that were above 96%rtp were now almost at 6%house edge. That math isnt mathing!

I dont know if game provider offer differnt versions of games and they just switched to the lower rtp versions? Or if they are able to somehow change it?

I just stopped playing there so i didnt investegate too much into which all games. I do know this is on many slots though and from multiple differnt game providers.

Here is just 1 example from Nolimit city slot Mental

1st picture is playing on Winz.io ~94%rtp


2nd picture is playing on bitstarz.com ~96%rtp

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This just opens up all kinds of question for me on casinos and there legitimacy.

Ive now noticed rtp variance on lots of the same slots at differnt casinos. And not all high or all low either each casino has some higher and some lower on differnt games.

To be safe best to check each game at each casino. Which is a pain because lots dont list it and you have to go into game menu to see. Atleast Winz.io does have it posted before you start game!


Editado
Johnwayne27
hace 1 año

I have already answered you on this issue in another thread, so we can talk about it there, let's keep some sequence and not answer the same thing in two different threads.😉

hace 9 meses

which said that I was denied payment and all my money was confiscated under a fictitious pretext !!! They did not explain anything to me, no specifics why my money was taken! The casino just decided so and took my money! THIS is the biggest scam! the operator in the online chat said that the management decided so and nothing else was written! I have nothing to hide, I am an honest player! I have all the screenshots that the management of this casino simply does not care about its players! They do what they want!

tigerpenza
hace 9 meses

And I hope my colleagues will be able to assist you in getting a fair resolution through the complaint.

Hence, now is the right time to send all your proofs to Veronika. Please feel free to use email or update the complaint here 👈.

Keeping this forum thread updated would also be much appreciated because, for instance, I would like to see the casino's or management's arguments too. Don't let us miss important turnovers, please. 🤞

hace 6 meses

Winz.io primero rechaza mi retiro asumiendo que es por ip les respondo que use red pública donde cualquier persona se puede registrar mandan un mensaje que proceda a ser el retiro que mi cuenta está activa para retirar y el rato del retiro cancelan el retiro y 100 usdt que gane me podrían ayudar a solucionar ese problema queme devuelven mi deposito aunque sea son unos abusivos en ese casino

victorvico0931
hace 6 meses

So, could you be more specific, please, and tell us what the reason was for cancelling the withdrawal?

Are you able to request it now, or is there no way?

Please describe the whole situation well to us so we can understand it better and hopefully help.

hace 6 meses

filefileprimero dicen que puedo retirar y luego ya no asumiendo que tengo más cuentas ingrese a mi cuenta de una red pública donde cualquier persona pudo registrarse mi correo es [email protected] en el que me registre en esa página estafadora winz.io

victorvico0931
hace 6 meses

Perhaps it would be good for you to submit a complaint here so our team could try to investigate the whole matter and intervene in your case.

What do you say?

Romi
hace 6 meses

Pongo una queja a winz.io para que paguen mi dinero casino guru ayúdenme con la mediación del caso para que me paguen o me devuelven el deposito porfavor

hace 6 meses

Me registré en Winz, atraído por la ruleta con giros sin requisitos de apuesta. Recargué 350 TRX de criptomonedas, me dieron la ruleta, hice girar las tragamonedas y finalmente retiré 1000 TRX. Vi que la ruleta estaba disponible por segunda vez, recargué 700 TRX, me dieron la ruleta, hice girar las tragamonedas, jugué bacará y deposité 988 TRX en retiro. Al final, no se retiró durante mucho tiempo. Escribí en el chat y dijeron que era verificación. Al día siguiente, me desperté, la cuenta estaba bloqueada debido al punto 10 (crear estrategias para ganar de forma injusta). Según tengo entendido, solo necesitan encontrar una razón, ya que no había estrategias. Como resultado, la cuenta está bloqueada; nadie retiró 988 TRX.


Creo que este casino es una completa tontería y no se lo recomiendo a nadie porque te banean la cuenta sin ninguna prueba ni razón visible.

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Traducción automática:
Romi
hace 6 meses

No puedo presentar una queja

Traducción automática:
hace 6 meses

Pongo una queja a winz.io para que paguen mi dinero casino guru ayúdenme con la mediación del caso para que me paguen o me devuelven el deposito porfavor

hace 6 meses

Unfortunately, I can't see any submitted complaint from your account.

Are there any issues you experienced, perhaps?

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