hace 1 año
Hello. I would like to create this thread for everyone who has some issues with getting their winnings from an online casino. Especially if there are multiple casinos at once, for example.
Casinos not paying winnings
hace 1 año
Hi
I've got a question, is there anything people can do when casinos don't pay winnings ? Seems a little unfair 😕
hace 1 año
Do you experience some issues with withdrawal?
We have our dedicated complaint team and they work hard every day to solve issues like this.
Tell us more, please, and we are here to help.
hace 1 año
Hi
Yes. Im currently waiting on 3 casinos to pay me out ,I have a total amount due me of about $ 1,100. Nothing that would break the bank but I'd like it anyway, I just don't get how they get away with this non payment crap,
hace 1 año
And would you like to tell us some more details about it, please?
Let's start with the information about the casino, for example. Which ones are they, what is the reason for delay and how long are you waiting?
What do you say? Could you provide these information to us?
We really like to help, but without all these we can't be sure if we can, you know.
We'll be waiting for your reply.
hace 1 año
I'll get the information together for you
hace 1 año
after Going thru all my screenshots this is what I have for casino player
This is all I have for them
hace 1 año
The other two casinos - dreams & raging bull I don’t have I’
hace 1 año
after Going thru all my screenshots this is what I have for casino player
This is all I have for them
hace 1 año
How long are you waiting to get your withdrawal at this casino, and did you pass the verification process already?
We usually give casinos 14 full days to proceed with the payment, and only after this time period passes our complaint team can intervene.
Please let us know more information so we could be of any help here.
hace 1 año
Hi
I don’t mean to be vague, I don’t have a whole lot of information, club player & dreams casino are the ones taking so long , I just put in for raging bull.
hace 1 año
Well, it is pretty simple, actually. Just answer the questions I asked, if possible, and that way you will provide more information regarding the whole situation.
Otherwise, unfortunately, we won't be able to assist you in getting your money.🤷♀️
hace 1 año
Thanks , I’ll get more complete information , most of my communication was done thru customer service chat .
ResponderCitar1
hace 1 año
We'll wait here.
hace 1 año
Hi
me again . I’ve got my transcript from the transaction with Dreams casino . I put in my regrets on 9/4 /24 for 700.00 , I passed verification , I’m not sure what all the manager requests are for , but the request was made . I hope this helps . I’ll get the same for the next casino if this is helpful. I appreciate your help very much.
hace 1 año
I know it’s a lot of paperwork but it’s all I have
thanks
hace 1 año
Hola, alguien sabe qué ocurre con el casino Alphabookbet?, será que cerró y se fueron con el dinero?, o tiene que ver con la pérdida de licencia para operar?. Alguna información útil sobre el casino?
hace 1 año
Hi
me again . I’ve got my transcript from the transaction with Dreams casino . I put in my regrets on 9/4 /24 for 700.00 , I passed verification , I’m not sure what all the manager requests are for , but the request was made . I hope this helps . I’ll get the same for the next casino if this is helpful. I appreciate your help very much.
hace 1 año
Hello again.
Thank you for all the screenshots. Just please know that there is no need to post all this here on forum.
When I asked for more details from you, I actually meant some more information like:
- When exactly did your make the withdrawal request?
- Is your account verified?
- Did the casino(s) give you any explanation for not paying?
I would suggest you file a complaint, or complaints, if you have the same issue at more casinos at once. Our team will have a better look at everything, and then, if needed, you will send these or also other screenshots to them.
What do you say?
Just follow this link, please, and know that complaints are free of charge, so there is no worry at all about any cost.
Please let us know if you need any help with it and inform us about the situation with this issue.
hace 1 año
Hola, alguien sabe qué ocurre con el casino Alphabookbet?, será que cerró y se fueron con el dinero?, o tiene que ver con la pérdida de licencia para operar?. Alguna información útil sobre el casino?
hace 1 año
Hey.
I have searched for this casino but unfortunately couldn't find its site anymore. Also in our database is set as closed.
I found out some information about it, such as ratings that showed that people actually weren't very happy with this casino, but the site is probably down now.
May I ask if you used to play at this casino and if you had any remaining balance still there?
Editado
hace 1 año
Thank you for your help, I'll file a complaint.
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