hace 2 meses
They will pay eventually expect a timeframe of 2 to 3 weeks though
hace 2 meses
As far as I am aware PlayID is only a few months old if that it's the rebranding of funid for whatever dodgy reason they might have for that,
my experience with these guys isn't the best they were ok back when it was funid ok that is not good they use tactics like low withdrawal limits delaying withdrawals etc to get the players to either get frustrated and just lose their winnings or keep slowly gambling them away as we do, they have gotten much slower and over all worse with withdrawals and just responding in general I have cut right back from that platform wich is annoying as I have a lot of luck there
hace 2 meses
Para conocimiento de todos.
Yo usaba funid que es lo mismo que Playid
Me hicieron un proceso de KYC.
He enviado todo correcto y siempre dicen que les vuelva a enviar lo mismo.
No responden a mis correos, no me quieren verificar.
Es una estafa total.
Puedo demostrar todo.
hace 2 meses
You keep asking for the specific casino why??? This is irrelevant once the funds hit your PlayID wallet they are no longer in control of that casino ( that is if it's not one of the many that nova owns
hace 2 meses
I think it makes sense to ask for concrete casinos because our website allows players to complain about concrete casinos but not about third-party tools like FunID or playID. Not to mention the direct relationship between casino groups and this product. It was developed by operators.
However, I understand what you're saying, and I appreciate you mentioning it.
hace 2 meses
yes ,this big clash casino.
but the casino itself should be ok.
The main issue is PlayID. I sendt all the required documents, although i have a bad feeling about sending a 12 month(!) history of all my bank account, credit card and psc/skrill.
So we wait for the PlayID support/kyc-team and lets see what happens next.
hace 2 meses
We actually had few users complaining about PlayID as well lately, so perhaps something is really going on there.
Unfortunately, we are unable to do anything regarding it, though.
I believe that you should definitely cooperate with them, though, so you are able to receive your funds. And later on you should perhaps think twice about whether to use them anymore. 🤷♀️
hace 2 meses
thanks, i value your feedback.
I am cooperating with them and have sent them all the documents that were requested.
the "relaunch" of FunID with just a new name PlayID was already "fishy"
of course the trustpilot ratings of FunID and PlayID are bad. Nevertheless, lets hope they dont kill my account out of nowhere...
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hace 2 meses
Just received the same email from PlayID wanting me to verify my account with the same requirements as nightforce1979
(eventhough I had done so when I created the account earlier in the year)
And interestingly I also just won on the BigClash casino site (not sure if there's any link there)
hace 2 meses
How come you decided to use them, then? If you say that their ratings are bad. 🤔
hace 2 meses
Just received the same email from PlayID wanting me to verify my account with the same requirements as nightforce1979
(eventhough I had done so when I created the account earlier in the year)
And interestingly I also just won on the BigClash casino site (not sure if there's any link there)
hace 2 meses
Hopefully we'll be able to find out if it is related anyhow.
Did you send the requested documents already?
hace 2 meses
really curious if you also have the same problem with login?
i cannot login my playID account - what about you?
hace 2 meses
Can still log in, but if that changes I'll let you and the forum know
hace 2 meses
Not yet, as I have to gather it all together to send to them. But will do tomorrow
hace 2 meses
No worries. Keep us updated, please.
hace 2 meses
Is this issue something that the Casino Guru team will be actively helping with on your end with dialogue with PlayID?
hace 2 meses
Would he a great help if so, as the PlayID live chat support and email support are very slow in helping & mainly give generic copy and paste responses
hace 2 meses
Unfortunately, if the issue is with the PlayID platform, we are unable to do much. We handle only complaints related to online casinos, you know.
So, if the fault is on the payment provider side, it's not our jurisdiction, as I could say.
hace 2 meses
I see, I had a complaint rejected about a casino that falls under the PlayID payment platform (Amunra) because it was to do with sports betting and casino guru said they don't specialise in sports betting. Yet I don't think there is any need to be an expert within the field as I have all the screenshots. Would there be any problem if I reopened my case just so it's on a public forum where Amunra would have to respond back to keep the dialogue open and hopefully the public can make their own mind up before opening and account with them
hace 2 meses
Hello, the thing is that the complaint can't be reopened on the forum. If our colleagues determined that the issue was more about sports betting than the payout, it still remains up to them to decide whether anything has changed. If I understood correctly, it was about missing bets, which sounds like something out of our league. 🙁
https://casino.guru/complaints/amunra-casino-player-s-pending-bets-are-missing 👈
I also mean, we can't help you with your complaint or get the casino to respond on this forum.
Still, sharing your experiences is important, so please feel free to create your own thread in the sport betting section and share the warnings with others, or continue here if you think it is somehow related to FunID/PlayID.
hace 1 mes
Recientemente, Playid y los casinos asociados ofrecen bonos. Si confías en uno, no es un bono. El administrador así lo ha decidido.
Ok todo bien es voluntario
Entonces quiero que me devuelvan mi capital pagado
No, solo implementación 1x
Esto es un fraude
Permita que los clientes depositen con promesas de bonificación, luego no les dé ninguna bonificación y retenga el capital
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