Suena raro. Para registrarme y realizar depósitos fue todo muy rápido. Pero al solicitar retiradas (actualmente tengo 2 pendientes) me han pedido una cantidad absurda de documentos, algo jamás visto. Luego de finalizar esa etapa, me informan lo siguiente:
Greetings,
Thank you for bringing this matter to our attention!
While we fully understand your concerns and frustration regarding the waiting time, we would like to inform you that our Security Department is currently conducting a thorough review of your payout request.
This review includes verification of the documents you have submitted, as well as checks of your account activity, in order to ensure the highest standards of security and compliance are maintained.
Once the review has been completed, you will receive an email from our Support Team with further information regarding your payout request.
Thank you for your understanding.
Me preocupa la enorme cantidad de relatos en todo el mundo diciendo que ellos simplemente no pagan!
