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Dragobet casino withdrawal

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Title: Warning: Dragobet.com refuses to pay out €3,500 winnings


Post:

Hello everyone,


I want to share my experience with Dragobet.com, an online casino registered in Costa Rica.

• I made three deposits via iDEAL (€150 + €150 + €100) to play.

• From these deposits, I won €700 and successfully withdrew it.

• Later, I won an additional €4,160.

• On 29-12-2025, I requested a withdrawal of €2,000, and on 02-01-2026, another withdrawal of €1,500.

• These withdrawals (€3,500 total) are still marked as "pending," despite me completing all KYC verification and complying with all rules.

• The casino has provided no clear explanation for withholding the funds.


I have contacted their support multiple times and even set a formal timeframe for payment, but they continue to refuse payout.


Advice: Be cautious with Dragobet.com. They have demonstrated that they can block withdrawals, even for legitimate winnings.


Can anyone help me? What can i do?

MarcTheunisz1
hace 2 meses
uses

Do I understand correctly that this is your first withdrawal, right?

When you said that you completed the KYC, is this information visible in your account, please?

hace 2 meses
uses

No, this is not my first withdrawal.


I have already successfully received a withdrawal of €700 around 29-12-2025 from the same account.


Regarding KYC: I have completed the KYC verification and submitted all requested documents. Since the €700 withdrawal was processed and paid out, I assume my account was verified at that time. I do not currently see any pending KYC requests or warnings in my account.

hace 2 meses
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Any update. I have the same problem. 3000 euro pending.

hace 2 meses
uses

No, this is not my first withdrawal.


I have already successfully received a withdrawal of €700 around 29-12-2025 from the same account.


Regarding KYC: I have completed the KYC verification and submitted all requested documents. Since the €700 withdrawal was processed and paid out, I assume my account was verified at that time. I do not currently see any pending KYC requests or warnings in my account.

hace 2 meses
uses

In this case I hope that you will receive your winnings soon. Our complaint team is already waiting and ready to intervene whenever possible.

hace 2 meses
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Any update. I have the same problem. 3000 euro pending.

hace 2 meses
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Please tell us more about the issue.

Romi
hace 2 meses
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Thank you for the update and your support. I will wait for further developments.

Kind regards,

Marc

Romi
hace 2 meses
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Same as Marc. I won 3000. Made two withdrawals on January 4th. 2000 and 1000. Still waiting. Maybe it takes between 3-5 banking days but I am worried after reading this post from Marc. It will be a big lesson if they scam me. No casino's from abroad anymore. But still fingers crossed. I still lost 6/700.filefile

Editado
MarcTheunisz1
hace 2 meses
uses

Any update?

Dragon36
hace 2 meses
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No still pending

hace 2 meses
nlesus

Vaya panda de estafadores. Mucha suerte.

Traducción automática:
Romi
hace 2 meses
uses

Could you help us Romy. It's still pending, but they say i get my winnings? Do you guys have experience with this?file

hace 2 meses
nlesus

Actualizar:

El estado ha cambiado, solo que aún no se ha depositado el dinero. Pero eso ocurrirá pronto.

archivoarchivo

Editado
Traducción automática:
MarcTheunisz1
hace 2 meses
nlesus

Sí, yo también. La cosa va mejorando. 🙏🏼 Creo que están leyendo Casino Guru. Gracias, Casino Guru. Tiene buena pinta. Pero los mantendremos informados.

Traducción automática:
hace 2 meses
uses

Could you help us Romy. It's still pending, but they say i get my winnings? Do you guys have experience with this?file

hace 2 meses
uses

Unfortunately, we have to wait because even if you submit a complaint now, our complaint team has to wait 14 days before we can intervene.

hace 2 meses
uses

Update, money is on my bankaccount! Thanks for support

Romi
hace 2 meses
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Update i got my first withdrawal. We thank you guys.

MarcTheunisz1
hace 2 meses
nlesus

Bien, amigo. Ya recibí un pago. ¡Genial! Creo que sintieron la presión. Disfrútalo y no lo desperdicies, amigo.

Traducción automática:
hace 2 meses
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Update, money is on my bankaccount! Thanks for support

hace 2 meses
uses

I am glad that is.

How would you rate the casino overall now?

hace 2 meses
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Update i got my first withdrawal. We thank you guys.

hace 2 meses
uses

Great news. Thank you.

How many more are you waiting on?

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