hace 1 mes
makes me think it was either nationwide when i did my chargebacks in 2024 or lloyds in summer 2025 but again i was succesful in all my claims
hace 1 mes
Nothing from cardaq? I’ve not heard back since Thursday last week or so
hace 1 mes
Maybe they just see you as more of a risk now and because its a new account and no history on you decided to close
hace 1 mes
well ill check my Cifas report also natwest are useless they will not raise a chargeback at all even with all evidence merchant asked me to do chargebacks and is very frustrating getting through to them but based on santander may have to leave it now instead of keeping chasing
hace 1 mes
Natwest raised a few for me but then declined alot aswell even though they were the same merchant, strange
hace 1 mes
Literally nothing. I sent a chase up email today. Still nothing!
hace 1 mes
I’ve emailed loads too and nothing!
hace 1 mes
I have checked my CiFas report
I don't have any CiFas marker
but I have something called identity theft
this is what happened when you trust this companies they could take a loan in your name and still asleep
ResponderCitar1
hace 1 mes
Hi do you still have luminexxa contact details? Thanks
hace 1 mes
Is anyone aware of SMMTRX? They are showing as advertising in Prague on my statement but can't find them on here or a general search.
hace 1 mes
That's awful. I think anyone who has used these overseas casinos need to check their credit reports regularly to look out for this type of thing 😐
hace 1 mes
Hola Kelly, me podrías decir cómo puedo intentar recuperar alguna transferencia por volt?
Muchas gracias
hace 1 mes
submitted everything within the required timeframe, so any deadlines that were later missed were down to the bank’s handling and delays rather than anything on my side.
From the outset I provided details of all the relevant payments, but they chose to focus on some and not others. During calls this was put down to "operational errors," yet those same issues weren’t acknowledged in their final written response.
The FOS has already raised concerns about how the situation has been represented, and I’ve received multiple different versions of correspondence relating to the same complaint. That inconsistency speaks for itself.
I’m keeping specifics limited here, but the overall point is that processes don’t always run as cleanly as they should and it’s important to keep records of everything.
Happy to share more detail privately or in less public spaces if it helps anyone dealing with something similar.
Editado
hace 1 mes
I’ve been active on this forum for the past two years and have tried to help as many people as I can. At one point it even led to a casino contacting me directly with threats. I know people sometimes change accounts here, but I’m sure there are members who can vouch that my goal has always been the same: to hold bad actors accountable and protect other players.
I’m only sharing what I genuinely know. Whether anyone chooses to act on that information is entirely their decision.
If you take a step back and look at the bigger picture, one possible approach people use is reporting that a specific merchant transaction was actually a payment to an illegally operating casino. Once that merchant is flagged, the bank may or may not assist with chargebacks, but at least the transaction is on record.
Often, accounts connected to these situations show multiple "goods and services" payments across different merchants. From one angle it can be treated as an illegal gambling transaction; from another, it may look like a legitimate business that simply didn’t provide the promised service or product.
Even when a claim or chargeback is approved, the process isn’t always straightforward. Chargebacks are handled bank-to-bank. The receiving bank contacts their client, who may not respond, and the funds may already be gone. In some cases, banks refund the customer while never actually recovering the money from the other side.
The main point is that people should understand how these processes actually work before assuming there’s an easy fix. I’m sharing this to help others protect themselves, not to tell anyone what they must do.
ResponderCitar1
hace 2 meses
Yes I've had the same one from velobet same company!!! Shorty after a day or so refunds were back in my account!! Which payment processor was this? Keep on at them 
I received refunds
£420 16th Oct 2025
£50 16th Nov 2025
£700 18th Nov 2025
hace 1 mes
Hi there,
would you be able to help with Velobet and refunds please?
Please send me what you said to them to
beatthecasinos.geology990@aleeas.com
thank you in advance.
hace 1 mes
Afraid nothing, all I know is it’s classified under schools and education services
hace 1 mes
R u in the UK?
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