hace 7 meses
This is them check trustpilot out others referenced hope this helps. Use the contact button on the website links to [email protected] - see what they actually provide go bank.
Editado
hace 7 meses
Did you win this chargeback with Mastercard?
hace 7 meses
All my ones for Barclays have requested further information via post, so looks like I have to write a response individually to circa 10 transactions.
hace 7 meses
Nikotpf*webops - findmanual.uk
Nikotpf*concord Market - learnithub.uk
Spaympf*skinsonly - theskinzongo.com
Nikotpf*zenitmarketing - pokerpowerhiuse.uk
Hid behind websites pretending they off no other service. And they just all use the same response and say they cannot find the details on their website. I’ve reported them for fraud so would recommend everyone does the same. Look on HMRC they are all being struck off.
hace 7 meses
less than a week. All i sent was:
Dear Sir/Madam
I hope this message finds you well. I am writing to request a chargeback for transactions made via your services. These transactions were linked to an online casino that is not affiliated with GamStop, and I have concerns regarding their practices and compliance.
The transaction details are as follows:
Transaction Dates: 3rd of April
Transaction Amount: £19.93
Transaction Amount: £19.93
Payment Method: Visa Debit
I kindly ask for your assistance in reviewing these transactions and initiating the chargeback process. If I do not hear from you within the next 15 days, I shall raise a dispute with Lloyds Bank as advised by them. Please let me know if additional details or documentation are required. I would be happy to provide any necessary information to facilitate the process.
Thank you for your attention to this matter. I look forward to your response.
Kind regards,
hace 7 meses
Tried a case against 30bet.com on here it was a waste of time they just do not get it !💁
https://casino.guru/30-bet-casino-player-s-complaint-is-being-ignored
I am calling the bank today I have wasted enough time.
Editado
ResponderCitar1
hace 7 meses
Yeah I went direct to 30bet - they copied and pasted numerous times saying players responsible
hace 7 meses
It would be really helpful if VISA/mastercard would start to respond to the media reports for the other month, would assist us all
hace 7 meses
Hi Jim this was a case on Casino Guru they just rejected it and spouted a load of nonsense about self exclusion and links to support ignoring the issue and it was not even taken to the casino site
Editado
hace 7 meses
¿Alguien más tiene alguna otra información sobre TRNDBM?
Traducción automática:
hace 7 meses
Looks like I might have a WIN as I has this email from [email protected]:
We acknowledge receipt of your complaint concerning allegations of mis-coded transactions and potential violations of Visa and Mastercard processing rules.
Please be informed that we have initiated an internal investigation to thoroughly review all transactions highlighted in your complaint. We are committed to compliance with all applicable regulations and payment network guidelines.
All transactions identified during this investigation as related to the reported issues will be promptly refunded in full. We will take immediate corrective measures to address any procedural shortcomings discovered through this process.
We appreciate your patience and cooperation as we complete our internal review. Should you require additional information, please do not hesitate to contact us.
Sincerely,
Swipez Support Team
ResponderCitar1
hace 7 meses
Paul I had one myself here where velobet claimed I used someone elses ID to fool the system. I advised that I was unable to do the front facing camera scan as my camera was broken at the time so I sent my ID, passport, bank statements, written signed letter and they still sided with the casino
hace 7 meses
Ffs not real total waste of time as well then I will just do the chargebacks its only 4 of them was hoping to resolve it but no chance ! they must work together
hace 7 meses
Hi mate, how you found these contact details?
did you manage to get any refunds from them?
hace 7 meses
i got the same reply.. funnily i send two seperate emails, one for my visa and one for my mastercard.
Visa = same reply as you
MC = We don't have anything in our system
hace 7 meses
did you get the refund for the visa transaction?
Editado
hace 7 meses
I have bit the bullet and emailed chargeback complaints direct about the transactions
hace 7 meses
If that’s RBS Paul I would speak to the disputes team directly instead - their complaints team has a back log… mine hasn’t even been looked at in almost 5 weeks
hace 7 meses
Ok thanks for the info they are a waste of time though as they just tell you no right away
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