I had a successful chargeback for Webmosac through Monzo a while back, going down the goods not received route. Was only about £100 though
Ah nice one, thanks for confirming.
Yeah I've got circa 50 transactions with this merchant, given how much of a ballache Monzo are I'm going to try and phone up and get someone specifically lined up to process them as a batch for me. They'll probably tell me to fuck off but will see how it goes 😂
I’ve been following this thread for a long time. What are the possible consequences of a chargeback when the goods (or service) weren’t delivered? A friend of mine actually got almost all his money back. Isn’t it kind of careless from the casinos to still allow Mastercard deposits like that? I’m also wondering the same thing when it comes to Bwin – they’re being forced to pay millions for offering gambling services in countries where it’s illegal, yet they keep doing it!
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I’ve been following this thread for a long time. What are the possible consequences of a chargeback when the goods (or service) weren’t delivered? A friend of mine actually got almost all his money back. Isn’t it kind of careless from the casinos to still allow Mastercard deposits like that? I’m also wondering the same thing when it comes to Bwin – they’re being forced to pay millions for offering gambling services in countries where it’s illegal, yet they keep doing it!
Its not careless - it is direct fraud. They manage to get so many players from big markets like the UK/EU and the majority will not end in chargebacks so they continue. Until Mastercard/VISA remove the services and stop the casinos themselves being able to use these methods then it's going to continue.
Because that is how Mastercard set their terms for chargebacks, annoyingly.
I have had this problem with my bank. I disputed a load of transactions as goods not received, but the bank came bank to me and said that they had investigated the transactions and decided they were gambling payments. In order to do this, they must either track the transactions from us > 3rd party merchant > casino or as I supect to be the case, they are checking in on this thread, trustpilot and sharing data.
Which, if that is the case, means they are more than capable of blocking the transactions or recouping our money by charging back as good not received.
However, Mastercard are quite clear that transactions for gambling are not eligble for chargebacks unless the money doesn't arrive in your account.
This is where Mastercard have to be clear and kind of are in their T&Cs - gambling is only legible under code 7995. Pretty sure they have stated this as well at one point. There is a definite misinterpretation by these ebanks on this one.
Podrías haberte ahorrado el problema
Por lo que he visto el banco lo sabe pero no pueden demostrar que se trata de pagos a juegos de azar .
Revolut al principio me rechazaba las disputas porque procedían de plataformas de juegos de azar , insistiendo mucho me dan los MCC y ninguno es de juego de azar , entonces la versión cambia a que la plataforma de tarjetas no se basa únicamente en el MCC .
ahora han vuelto a abrir la disputa y están analizando .
yo creo que la mejor opción es decir que querías hacer un pago a un casino pero que te cobró otro comerciante que no sabes quién es y que no has recibido nada de ellos .
legalmente tienen que iniciar el contracargo porque el comercio no tiene el MCC de juego por mucho que ellos digan
Good luck mate. They really are absolutely horrendous to deal with. Not sure if maybe it’s worth disputing one transaction from the merchant first, getting that accepted, and then using that as a precedent to get the rest accepted all at once? Wish id gone about it that way tbh.
What evidence are you going to give them?
Have you got information of these companies??
I've a situation with ....bet.com based in caracao, where I requested receipts and transaction statement for 2024. I was directed to their payment agent(AML tech solutions). They provided a transaction that had minimal bets in December amounting to e10. The payment agent said that was all my transactions in 2024. I deposited over €25k in 2024 and have provided my revolut statements to them. No response from payments agent or gambling company. The gambling company only give access to the last 30 days transactions in your account, which seems crazy. Revolut have refused to provide MMC either for any of the 40+ transactions. What is the best course of action?
Anyone had any dealings with Bilucky, or have any contact details for them or their payment processors?
I've a situation with ....bet.com based in caracao, where I requested receipts and transaction statement for 2024. I was directed to their payment agent(AML tech solutions). They provided a transaction that had minimal bets in December amounting to e10. The payment agent said that was all my transactions in 2024. I deposited over €25k in 2024 and have provided my revolut statements to them. No response from payments agent or gambling company. The gambling company only give access to the last 30 days transactions in your account, which seems crazy. Revolut have refused to provide MMC either for any of the 40+ transactions. What is the best course of action?
Presiona más a Revolut , en España por ley están obligados a proporcionar el MCC , me ha costado bastante pero al final me los han dicho .
usa ChatGPT para que redacte los textos y lo enfoque en el sentido legal al final te acabarán diciendo los mcc
Yeah, the convo I had with Starling was that because they had determined the final destination of the funds was intended as gambling, then the mcc code is irrelevant and the rule still applies.
Yeah, the convo I had with Starling was that because they had determined the final destination of the funds was intended as gambling, then the mcc code is irrelevant and the rule still applies.
Doesn't matter a jot mate - Mastercard rules dictate what is and isn't gambling and it's their network. By not allowing the disputes banks are actively involved in the laundering of money for criminal organisations.
Me puedes pasar tu correo? Yo también soy de España, a ver si entre los dos podemos echarnos una mano. Gracias
Creo que es más el banco que se niega a empezar un contracargo que no Mastercard .
el banco intenta evitar de todas formas el contracargo diciendo que es por juego de azar , además seguro que muchos de nosotros hemos dicho que la idea principal era depositar en algún casino o similar .
pero con la ley en la mano los cobros son de comercios normales , entonces presionando mucho o denunciando estoy seguro que tendrían que iniciar el contracargo
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Creo que es más el banco que se niega a empezar un contracargo que no Mastercard .
el banco intenta evitar de todas formas el contracargo diciendo que es por juego de azar , además seguro que muchos de nosotros hemos dicho que la idea principal era depositar en algún casino o similar .
pero con la ley en la mano los cobros son de comercios normales , entonces presionando mucho o denunciando estoy seguro que tendrían que iniciar el contracargo
Hola mi amigo,
Tienes toda la razón — los bancos muchas veces bloquean contracargos diciendo que es juego. Pero la verdad es esta: estos no son sitios de juego reales, son plataformas fraudulentas que atraen a las personas y luego bloquean las cuentas o se niegan a pagar las ganancias. Eso no es juego — eso es fraude.
El argumento legal es sólido. Los comerciantes que procesan los pagos ni siquiera están codificados como sitios de juego, y no se recibió ningún bien ni servicio. Esto encaja perfectamente como un caso de engaño o no entrega, que son causas válidas de contracargo según las reglas de Visa y Mastercard.
Yo ya he armado un caso fuerte con pruebas. Si tú estás haciendo lo mismo, podemos conectar y compartir información. Puedes escribirme de forma segura a stopcasinoscams@protonmail.com. Estoy encantado de ayudar en lo que pueda.
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