GoldenLion.bet Casino - El jugador se siente defraudado por el casino.

This site is a complete rip-off. Deposit after deposit, nothing happens. Then you win a few hundred euros, and after that, nothing happens again, no matter if you switch between 3, 4, or 8 games. Not a single game gives anything back. Then you buy free spins and win a ridiculous total of €2 on a €1 or €2 bet, repeatedly... You can only dream of withdrawals, and they have refused to close my account for months. My requests are ignored and unanswered. It's complete fraud and illegal. I will find a lawyer to get my money back.

Komplette abzocke diese Seite Einzahlung nach Einzahlung Nix passiert dann gewinnt man mal paar hundert Euro und danach passiert Nix mehr egal ob 3 spiele 4 spiele oder 8 spiele immer am wechseln ist kein einziges Spiel gibt noch was und dann kauft man sich Freispiele und gewinnt auf 1€ oder 2€ Einsatz lächerliche 2€ im gesamten Bonus und das öfters hintereinander… Auszahlungen kann man von träumen und Konto schließen tun sie seid Monaten nicht wird ignoriert und nicht beantwortet .. kompletter Betrug und illegal werde mir einen Anwalt suchen der mir mein Geld zurück hohlt

Dear menathchristian0606,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about the Payout ratio (RTP):

https://casino.guru/learn-about-games-of-chance-rtp-variance

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do.

Additionally, could you please clarify the reason behind the account closure request? When did you ask the casino to close your account for the first time?

Do you currently have an active balance in your casino account?

Thank you very much in advance for your reply.

Best regards,

Kristina

Dear menathchristian0606,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.