1xBet Casino - Los retiros de los jugadores se han retrasado.

Hello, a withdrawal of $672,450 appears to have been completed, BUT I HAVEN'T RECEIVED IT. I have proof of absolutely everything.

And then there's a withdrawal of 97,688 that I've been waiting for for several days and it still hasn't arrived.

Hola, un retiro de $672.450 aparece que se ha completado, Y NO ME HA LLEGADO. Tengo pruebas de absolutamente todo.

y después hay un retiro de 97.688 que estoy esperando hace varios días y todavía no llega.

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Dear pampa123,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.

Thank you in advance for your patience and understanding.

Karla M.