4raBet Casino - El jugador cree que el reintegro se ha retrasado.

Still in processing not proper reply from casino they are bot answering

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Dear salmansurat62,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear Salman, we've got the information from our team about your case, they're saying kindly contact us via live chat on our platform and do not provide your data to any third parties.

4Rabet Support Team

Dear salmansurat62,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.

Dear Salman, we've got the information from our team about your case, they're saying that there all the withdrawal has been paid out form our side, so if you still claiming that you didn't the amount so kindly contact is via live chat and provide us the date of withdrawal and withdrawal amount so we can look into your case deeper.

4Rabet Support Team

I got my withdrawal thanks

We’re glad to hear you received your withdrawal successfully! Your issue has now been fully resolved. If you’re able, we’d really appreciate it if you could share a positive review of your experience. Thank you for contacting us — we’re always here to help!

4Rabet Support Team

Dear salmansurat62,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help.

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues.

Thank you in advance for your time.

Best regards,

Karla Mayfly

Casino.Guru