7Win.Game Casino - La retirada del jugador se ha retrasado.

It's asking me to recharge even though I just recharged and reached the supposed VIP2 level. Apparently, at that level you can withdraw, but nothing else happens, and it even changed my withdrawal password.

Me esta pidiendo que recargue cusndo acabo de recargar y pasar al supuesto nivel vip2 segun en ese nivel ya puedes retirar y no mas nada y asta me cambio mi contraseña de retiro

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Dear Claudias,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 7Win.Game Casino. I’m afraid I will need more information regarding your problem. Could you please elaborate:

• Can you confirm the date when you requested the withdrawal?
• What method did you use for the withdrawal request?
• Have you received any communication from the casino regarding your withdrawal status?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petra